Case Date:

5/30/2024

There is a utility pole at the SW corner of this property (by the alley) that is completely covered in vines, most, perhaps all of which are poison ivy. The vines are right next to the alley and tenant parking lot and are so high up (25+ feet) that the vine is going to seed. Is this the responsibility of the adjacent property owner, or do the utility companies maintain their poles? If the latter, do we have to wait the 5-year cycle for them to come by and do the trimming, or will they come by if someone requests it? And if so, how do we contact the utility which bears the responsibility?

Case Date:

6/17/2024

HAND has left a notice on the "front door" of this house (12th Street side), but the actual door that is used to get into the house is the deck door off the alley. Current tenants probably will never see the notice unless it is moved to the door that they use.

Case Date:

6/18/2024

I submitted a uReport on 6/16 asking that our trash be picked up with this week (week of 6/17) since our house was skipped last week (the week of 6/10). uReport #188966. I received an email at 6:51am on 6/17 requesting I put my trash out and that a truck was being sent. I did put my trash out, but it was not picked up. I assume I didn't get it out fast enough. This issue was listed as "resolved" and was closed by the City. The issue was not resolved and shouldn't have been closed. Again, I am asking someone to confirm that our house will not be skipped again this week. Trash pick up is Wednesdays for this neighborhood. Can someone confirm that our house won't be skipped again? Thank you.

Case Date:

6/17/2024

Garbage was picked up today but they only emptied the bins and left the ripped-open bags that were lying on the ground. Tenants have now moved out.