Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

1/11/2024

This is in reference to an issue reported back in November - Case 186167. AEG was in our neighborhood in over three months ago, and left a haphazard trail of pipes sticking out of the ground, holes covered with thin sheets of plywood, and yards torn up and muddy. Can our neighborhood please have some sort of an update as to when they will be back to finish the job they started? Will yards be repaired and reseeded by this coming spring?

Case Date:

4/2/2024

This vault installation is not working. Location: ROW of N Jackson St, just south of the SW corner of N Jackson and W 13th. Vault installer (per plaque on the vault): Hoosier Fiber Networks. First, the pea gravel is not a great choice for fill in the ROW. I am pretty sure this is supposed to be a vegetated tree plot. Second, the fill is eroding away, leaving deep holes in the ROW. Please make Hoosier Fiber Networks fix it. Thank you!

Case Date:

3/12/2024

Why there utilities road work on kinser pike near classic lane

Case Date:

8/29/2023

My neighborhood located between Sherwood Oaks church and Jackson Creek middle school is currently undergoing placement of fiberoptic cables. I strongly prefer to not have this done in my yard. My neighbors seem to feel the same. It's already been done recently with Smithville (last year). They nearly hit a gas line in my neighbor's yard two houses over in our cul de sac. They did hit a water line in the yard across the street from us in the cul de sac. They seem to dig without much regard for our approval and preferences as homeowners. Do we have rights as homeowners to decline placement of these fiberoptic cables? I appreciate any correspondence. Ryan Niehaus 2515 E Caray Ct Bloomington IN

Case Date:

2/23/2024

I would like to know who installed this on my property. It’s leaking e. coli and that needs to be fixed.

Case Date:

3/25/2023

Gas? Workers dug up multiple parts of my lawn and driveway. This was two weeks ago. They said they were going to come back and fix everything but obviously that hasn’t happened. In the dirt is ground pieces of the old driveway including baseball sized chunks. We are also selling the house so this is hiring our home value - no one wants to buy a house with a broken chunk of driveway.

Case Date:

6/10/2023

The construction of under ground cable in our neighborhood is a disaster. It has been going on for months & the second gas leak on Thursday was not handled by the crew very well at all. The smell was terrible, the danger worse & no evacuation order was communicated. Our yards are a mess & cables have been sticking up in our yards since January with it seems no purpose. AEG & AT &T need to repair & leave our neighborhood.

Case Date:

8/12/2022

AT&T left large holes in ground after installing high speed internet.

Case Date:

2/17/2023

The cover of one of the new boxes in the ground for the fiber optic cable is off. This makes a deep hole about 1.5 x 3 feet that a small child or dog could step into.