Sewer Problems (Storm Sewers)
1701 S Buffstone CT
- Case Date:
- 7/26/2022
Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!
Drainage or Runoff
1709 E Circle DR
- Case Date:
- 3/15/2023
The street between 1709 Circle Dr and 1805 E Southdowns Dr (next house to the east) has been constantly wet for approximately 2-3 months. Water is evident on the street and in the yard immediately surrounding it to the point that there's always a pool of water 2-3 feet from the curb.
Utilities Construction
1709 E Circle DR
- Case Date:
- 4/27/2023
Water near hydrant all the time. Either slow leak or natural spring?
Water Quality
1711 S Sycamore CT
- Case Date:
- 9/4/2022
For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please.
Thank you,
Cindy Cummings
Water Utility Billing Problems
1720 E Devon LN
- Case Date:
- 8/2/2020
My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.
Water Quality
1724 E Windsor DR
- Case Date:
- 2/21/2023
Our water is cloudy today. In fact, it has been cloudy many, many days this past month or longer. Two neighbors in this block are doing remodeling projects, so we thought it might be related and did not report. As they both move through various phases of construction, we have come to feel doubtful that the poor water quality must be unrelated.
Water Quality
1780 W Sunstone DR
- Case Date:
- 9/15/2021
URGENT: Really bad taste of water over the past week. The water smells very bad. Please fix this issue ASAP. We’re not sure if it is safe to drink anymore.
Sewer Problems (Sanitary Sewers)
1802 S Wilton DR
- Case Date:
- 6/27/2021
water bubbling out of sewer (water appear clear)
Sewer Problems (Sanitary Sewers)
1802 S Wilton DR
- Case Date:
- 6/28/2021
There is water coming up out of the manhole cover.
Drainage or Runoff
1804 E Ruby LN
- Case Date:
- 6/29/2021
In 2019 we received a residential storm water grant to have a ditch at the back of our yard redone. It was done with large riprock. During the last big rainstorm large rocks were carried into the storm drain which could cause a clogging problem at the next big rainstorm. They are located at the drain in our neighbors yard at 1100 S. Nancy Street, as well as in the drain in the street. We need the rocks to replace them and repair the ditch as it drains 17 properties. Do not take the rocks away after removing them from the storm drains.