Case Date:

3/26/2020

There is a 6" hole in a cast iron cover for water utilities access.

Case Date:

12/7/2022

Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403

Case Date:

8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

Case Date:

6/20/2022

Not enough water flow to even flush toilets

Case Date:

6/23/2022

Our water is discolored / rusty. This is coming from the cold water taps and isn't due to a rusty water heater. (Our water heater was replaced just a few months ago.)

Case Date:

8/19/2022

Our water pressure has dropped considerably this morning to the point where the water is just dribbling out the faucet.

Case Date:

8/27/2022

The tab water has been tasting really bad for roughly the last week. Is this a known city-wide issue or should I be calling a plumber. I can't find any other reports of this issue.

Case Date:

8/28/2022

Musty tap water, as bad as its ever been. I have a .5 micron carbon filter on my kitchen sink and the awful smell taste still gets through. Been this way for several days now. Something is up.

Case Date:

8/28/2022

Other: Our tap water has been tasting strange the last 2 days, kind of like dirt or algae. This is not how it normally tastes.