Case Date:

3/19/2024

Water pressure very low. Spoke to next door neighbor, she is experiencing same issue

Case Date:

6/24/2024

We received a notice on our door that our water usage was higher than usual--"30 gallons per hour used." Could this be from watering our garden about every-other day over the last couple of weeks? Should we be concerned? Since we can't access the meter ourselves, is there a way we could get meter readings over a two- or three-hour period when we're not intentionally using any water?

Case Date:

6/29/2024

I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.

Case Date:

9/15/2021

Water from the tap tastes like mold or dirt and smells moldy as well

Case Date:

4/24/2020

No water at 5599 N Brummetts Creek rd

Case Date:

5/2/2020

When is the water going to be turned back on at the Ferguson dog park?

Case Date:

3/6/2020

My water was brown when I came home from work yesterday afternoon. Was a water main flushed in the area? I live in Fritz Terrace.

Case Date:

7/31/2022

There are multiple areas of stormwater runoff and pooling occurring on my property due to the development and ensuing increased runoff produced by the adjacent property at 910 N Madison St. My observations of increased water on my property come from regrading of the property to be higher than mine, a capped drain, building on the N-S alleyway that used to serve as a way for runoff to flow to the street, and redirection of water onto my properties via gutters, tubing, and installed drainage flows that direct onto my property on the north and northeast side of the 910 N Madison property. This has caused flooding in my basement, yard, and driveway that was not there prior to the redevelopment of this property and the vacation of the alley. I have more photos of where the stormwater drainage from this property is deliberately directed onto my properties, but am not able to upload them here due to the limit of one photo. All of lots surrounding this home are now on the market for development at an increased density. My concern is for my current situation and for the increased drainage issues that will come from further densification without mitigation to protect me and my surrounding neighbors. I would appreciate someone to come out to my property to see the current situation and drains installed by the City that are not functioning to protect my properties at 317 W 14th and 920 N Madison from damage by stormwater runoff.

Case Date:

3/13/2020

Possible water leak at water meter location

Case Date:

3/19/2024

Extremely low water pressure since late last night