Case Date:

5/16/2024

I completely understand that weather is no one‘s fault, but we need to find a way to protect the Winslow baseball fields from rain. My family and many others have paid for the Bloomington junior league baseball Association season and we are now going on the third consecutive night of canceled games. Only field three appears to have standing water. Can you all please work to find a solution to maybe cover or tarp the infield so they do not get waterlogged and the games can be played. Thank you for your consideration.

Case Date:

5/16/2024

Games canceled again tonight even though there has been no rain in 36 hours. There were no attempts to work on them yesterday to remove water so they could have a chance to dry out today.

Case Date:

12/13/2023

Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency. Let me know via email or call. Thank you.

Case Date:

1/26/2024

There is water constantly flowing out of the ground on the alley east of 213 E. Cottage Grove about 40 feet north of the street. The water is bubbling up and flowing south to the street then flowing east to Lincoln. When it was cold recently a glacier formed there that was dangerous to walk or drive on. It i now getting swampy there - still dangerous but in a different way. Both City Utilities and property owner were notified, but it is not clear if anyone has determined where the water is coming from. Good to check the meters in the area, e.g., 701 N. Lincoln, 700 N. Washington, 706 N. Washington for any unexpectedly high usage.

Case Date:

2/4/2024

Please test the water leaking from this house for coliforms. It smells again. Water is in alley. See previous ureport case.

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

9/15/2021

Water has smelled horrible and tasted awful since 9/10. Water sitting in our toilets smells. The taste is bad.

Case Date:

9/22/2021

Water from the tap tastes like dirt and mold, even after Brita filtering. Hot water coming from the tap smells worse than cold water. Drinking this disgusting water is nauseating. Can more PAC be added to rid the water of MIB/geosmin? Water affects everything we do: drinking, cooking, making good coffee (seriously!). It’s more than an “aesthetic” issue and future reports should avoid minimizing what many experience as a true issue. Taste and odor of drinking water matter, too.

Case Date:

8/30/2022

The water is tasting and smelling bad again. Just curious if it is the algae again or if it is something else. If it is the algae again how long will it take for water to be "normal" again? I am using a filter and still it is un-drinkable. Thank you for all you do! :)

Case Date:

2/13/2020

The bike path on the side of Arlington Ave. between 17th and North st. has some very rough sections and pot holes that hold water making navigation difficult and dangerous after a storm.