Case Date:

6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

Case Date:

3/26/2023

The intersection of Pete Ellis Dr./Discovery Parkway and 10th Street is used by residents of numerous apartment complexes, bus riders, and community members accessing the post office and the greenway that goes along 10th St. The intersection is necessary for access to Indiana University from Woodbridge and Fountain Park Apartments, which hosts many graduate students. However, there is no crosswalk, pedestrian lights, or sidewalk platforms to allow for safe crossing along this very busy intersection. Additionally, the traffic lights are not able to be seen from the four corners of the intersection, forcing pedestrians to make an educated guess on when to cross. In short, the intersection is dangerous and near impossible to cross. Would it be at all possible in the future to include a) a crosswalk b) a pedestrian crosswalk light c) sidewalk cutout/curb ramps on the two corners in which there is not one currently? Thank you so much for your consideration. We really appreciate it.

Case Date:

11/16/2022

Woman living in car outside framemakers - not paying parking meter and area around car covered in trash. Wakes up local residents in the middle of the night screaming profanities. Not sure why the city is allowing this behavior. Attempted to call the mayors office but they have stopped responding to calls.

Case Date:

11/8/2022

Coworker refuses to stop vaping in the office and management will not enforce the no smoking policy in the office.

Case Date:

2/10/2022

The Lincoln Place condo trash bin is full of neighbor's trash that they dump in our trash bin. We have the labels and the names of the people who have been violating the ordinance. Please email me so we can arrange a time to discuss this. Or call my office line: 812 855 8973. Thank you!!!

Case Date:

5/15/2023

What does it mean when a HAND report says "Will monitor"? Specifically, how long does the office wait until an actual fine is assessed? For example, see case #183713. Parker will not keep the lawns cut unless someone pesters them about it.

Case Date:

4/4/2022

I was going to the CASA office and then to B-foods last week. I wanted to park my bike at this convenient bike rack on the B-line, only to discover that I couldn't because of the stupid scooters. No, I don't want them obstructing the walks or preventing my use of bike racks!

Case Date:

6/13/2022

Weeds growing up around guard rail patients cannot see leaving the office

Case Date:

8/5/2020

My next-door neighbors moved out (college students) and a one-way traffic sign appeared in my driveway. I put it out of the way so we could enter and leave. It is too large to put in my car to bring it to you - yes, it has its post - so, could you please come and get it? Thank you so much!

Case Date:

9/4/2022

Very large and deep pothole. Vehicles have to move into the middle of the road and oncoming traffic to avoid it. If not fixed in a timely manor any vehicle damage invoices will be sent to your office for repayment.