Case Date:

9/8/2022

No working water

Case Date:

9/6/2022

The water has been making my stomach have issues. I switched to bottled water and am starting to feel better

Case Date:

9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

9/5/2022

I live in Maple Heights and due to the taste and smell of the water I have had to buy bottled water especially for my dogs who refuse to drink it. Also, my clothes were smelling bad as I don't use scented detergent or dryer sheets, so I have had to take all my clothes to dry cleaning. Where should I send the bill? I am not getting the product I pay you for!

Case Date:

9/5/2022

Water I know we are told that the water, despite tasting horrible, is safe; but I wonder if for some of us, there is esophageal damage being done. I have a discomfort in my esophagus that seems not the same as acid reflux and not really familiar. Please, can you put your focus not on densification or even getting rid of hazardous plants, but on such basics as having safe water, and water that at least with a routine kind of home filter arrangement is drinkable? I am sure this is affecting the health of a great many of us, if not directly, indirectly because the water is so repulsive that we may be drinking too little. I actually gagged while brushing my teeth.

Case Date:

9/4/2022

I know this is not the first and won't be the last. Just wanted to formalize notice even though we are on East Monroe Water. You all are doing everything you can about the moldy water. Last year had the same problem at this time. The water causes my tongue to tingle. I know its suppose to be safe but we buy bottled water for those of us it bothers. The dog is struggling with it also. Thanks for always working on it. Strangely never noticed a problem when we were living in Park Ridge East our first 3 yrs here.

Case Date:

9/4/2022

Is the algae bloom high in lake Monroe? I've noticed that in the last week the water has a musty or moldy taste like it did last year around this time. I was looking to see if there was any report of it in the paper, but didn't find any, so I thought I'd ask. Thanks.

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

9/3/2022

Our water stinks and tastes terrible.