Sewer Problems (Sanitary Sewers)
- Case Date:
- 3/27/2023
On the night of 3/24 we experienced a backup of sewage into the entire walkout basement level of our house. I don't know yet if the issue is on our property or begins with the city sewer lines but I felt it should be report as it was a huge backup resulting in 1-3 inches of water filling our entire basement which is now being gutted.
Sidewalk & Curb Complaints
- Case Date:
- 4/19/2023
Thanks for replacing curb removed to repair water main break. But, will the city fill the space behind the new curb to prevent erosion and standing water? The yard was dug up by the city to work on the water pipe.
Water Utility Billing Problems
- Case Date:
- 5/22/2023
Need to stop water service immediately
- Case Date:
- 4/6/2021
There is a drainage issue outside our neighbor’s home that is running in front of our home as well. The standing water has been there for about a year, is disgusting and has an odor that smells like fish. I am concerned about our children getting sick from getting this contaminated water on their hands and body. This is located on the cul-de-sac of S Bay Hill Court in Fieldstone Subdivision - specifically in front of 431 S Bay Hill Court. I am requesting someone come take a look, identify the leak, and please fix the issue.
Thank you,
Brittney Raderstorf
- Case Date:
- 6/2/2021
I am having an issue with my front ditch flooding every time it rains. This picture was taken today (June 2nd, 2021) during the light rain we experienced throughout the day.
When we receive heavy down pours or rain for multiple days the runoff storm water puts my mailbox post underwater. Which, over time, rots the post (I have recently had it replaced).
When the front yard does flood the water travels across the road in a 30-40 foot wide swath, several inches deep.
When dry, the culverts (under my driveway and the one going under the road) can be observed as 95-100% silted in and obstructed.
I have noticed over the past couple of years where the city has had the utilities marked and the culvert marked going under the road. Other culverts in the Park RIdge neighborhood have been replaced or repaired except for the one in front of my residence.
I would appreciate an update on when this issue will be addressed.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 8/26/2021
There is a water or sewer cap with a big hole in the middle, can't tell exactly which service as the hole is too big
- Case Date:
- 10/14/2021
Water runoff (consistent, day to day problem), from nearby/ adjoining (possibly restaurant/fine dining businesses) is a visual/ sanitary problem to pedestrians.
- Case Date:
- 1/22/2022
Water is out to our home
Water Utility Billing Problems
- Case Date:
- 1/23/2022
My water is off
- Case Date:
- 1/26/2022
No water pressure