Case Date:

9/18/2023

The right side of the street has no parking signs that can't be seen and no part of the curb is yellow. Starting at the first house as it curves numerous cars like to park at night on that side going up to spring Street. From the first house up 2 the first stop sign have people. Parking on the no parking side. We've asked them 2 stop, but maybe because this is a dead end street the city hasn't addressed the brush blocking the signs And no yellow curbs. My girlfriend hit a truck parked illegally at night last week. Sorry. To ramble but we need this addressed B4 someone gets hurt/ and or winter gets here

Case Date:

9/22/2023

People are living here, they are dumping trash and it smells so bad like pee and poop

Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

10/28/2021

Streetlight is out on the corner of 2617 E Windermere Woods Dr

Case Date:

10/28/2021

Hi. This is a friendly note to tell you that the new 4th Street Garage has a trash can on the exteror, Southwest corner, that hasn't been emptied since it was first placed there. It's definetely full and is in need of being emptied. I've mentioned this twice to parking garage attendants (via video chat at the exit) but wanted to be sure someone is aware. Thanks very much. Bill Beggs

Case Date:

10/28/2021

This brand new curb now retains rainwater. Any plans to fix this?

Case Date:

10/29/2021

Trash piled up on south side of building along alley where wild animals can dig through it.

Case Date:

10/29/2021

The street light is out on Mulberry Drive in front of our house at 3316. The street light is where Mulberry Drive and Mulberry Lane meet.

Case Date:

10/29/2021

This small section of street needs resurfacing. There is an extremely rough area near the stoplight heading North. I travel this road frequently and have to drive slowly and carefully to navigate the bumps.

Case Date:

10/29/2021

Dead city tree in front of my house.