Case Date:

7/3/2020

A HUGE THANK YOU!! to the folks who cleared the trail behind Creeks Edge!! It was a serpentine walk most days and now no more ducking and weaving!! THANK YOU!!

Case Date:

4/19/2020

We are smelling wood burning smoke almost every evening and night, sometimes during day time too. The smell is very strong that we have to close our windows until midnight and many times pass midnight. Despite many nightime investigation walks, we couldn't locate the source of the smell. It maybe coming from different houses. During a pandemic that targets respiration system, burning wood for recreational purposes is a hard to understand human behaviour. I suppose there is nothing to do, from a legal perspective, to stop this unreasonable action. But I wonder if an announcement by the City to invite the citizens to behave responsibly would be effective. Thank you for considering.

Case Date:

4/23/2024

When our trash can was emptied, the wheels came off. In fact, I can't even find one of the wheels. How do I go about having the can repaired or receiving a replacement wheel? Thanks!

Case Date:

2/2/2024

At the right of the entrance to the Blue Ridge neighborhood and behind the fence of 2843 N Blue Ridge Slopes is an area im trying to identify who the responsible party is for maintenance. Is this area supposed to be maintained by the resident, or the city. There are some trees that have fallen and the trunks are now on the ground, as well as brush that could be trimmed back. The BRNA does contract for the mowing of the lawn in this front parkway.

Case Date:

7/17/2020

My sewer has been backing up in my basement for several weeks. Roto Rooter came out to identify the problem. They found that my line is "party line" and is attached to my neighbor's line. The lines meet in his driveway and my line crosses through his front yard (see photos). Our houses were built in 1962. I know talking to the plumbers that this is illegal. To make it better, my neighbor is deceased (died in November) and the house is a foreclosure. No family is wanting responsibility for the house. We tried to call the bank to see what to do. The driveway and front yard will need to be dug up to move and replace the pipe. Who can I speak to to discuss how to proceed with this and (honestly) who will help pay for it?

Case Date:

7/21/2020

I sent a ureport to you 7-17 before receiving this estimate from roto rooter. It appears they will need to reroute the later to city main sewer and will be cutting the city street as well as backfill per code. Is this something you can help me with?

Case Date:

2/7/2022

Black VW beetle with 4 flat tires parked in the street has not moved in over a year.

Case Date:

2/22/2020

abandoned? black vw, expired plates tires are flat hasn't moved in over a year

Case Date:

3/19/2024

Very low water pressure coming into the house

Case Date:

8/9/2023

This weekend we WILL be trimming the trees around the sidewalk inside our cul-de-sac. However, we along with all of our neighbors are not happy with the "no mow" grass that is on Sare Road outside of our property. Matt Smethurst is who told us it was "no mow" and would stay lower than 8" in height. It did not stay short and is now hard to see around and looks awful. I tried to email back to Matt off of our original communication and his email bounced back as not active. Could someone please help with this?