Case Date:

9/27/2021

Can some clarification on the recycling pickup suspension be provided? The press release indicated: The city asks you store recyclables until service resumes or take them to one of the city’s recycling centers listed at www.gogreendistrict.com. For customers that rely on public transportation or alternative means of transportation, taking the recycling materials to a center is not a viable option. If overflow recycling materials are placed into standard trash bins, will the recycling trucks pick these up when operations resume? Our household will likely not have room to store more than one week of material in our city supplied bin.

Case Date:

9/28/2021

No one comes to dump our recycled trash for three weeks, and there is no one informed us what is wrong

Case Date:

9/28/2021

Last week our recycling was no picked up, we followed all guidelines and saw that everyone else on our street also did not get theirs picked up either, now today they have not come by to pick anything up, I’m not sure if they’re just running late or if this will be a continuous problem

Case Date:

9/29/2021

Although my trash was taken my recycling was left Tuesday morning. There was no indication or notice sticker as to why.

Case Date:

9/25/2023

It's recycling day tomorrow and none of the cardboard that is leaning up against this house has been broken down to put in containers. HAND came out last week and said they would monitor the situation. This cardboard isn't going anywhere, it's been here for a month. Doesn't this violate city policy?

Case Date:

9/28/2023

Our recycling bin is missing one of its wheels. It went missing after a pickup and has been very inconvenient to use since.

Case Date:

10/10/2023

City did not collect my recycling today. I have an Arlo camera that captured trash pickup but it seems like recycling simply never came. My bin is full. No notice was left

Case Date:

10/25/2023

Did not pick up recycling.

Case Date:

11/1/2023

Home at 338 s maple leaves trash bin and recycle bin out on sidewalk all week

Case Date:

11/21/2023

Hello, i wanted to let you guys know both my recycling and trash can lids have been damaged from last week and need replacing.