Case Date:

8/19/2024

Storm damage tree branches

Case Date:

8/26/2024

We were told that COB along with Monroe County would be working to collect excess tree debris from the July storms. We followed what was asked and submitted a form(case #192173) and placed it all on the side of the road next to our driveway. My husband saw the people come by on the day we were scheduled and they picked up some stuff on the OPPOSITE side of the road(directly across from our house where there is no house) and left everything next to our driveway along with the debris next to our mailbox. They seemed to have picked up a small amount of the debris next to the mailbox but not all of it. My husband checked and our case is now 'Closed' but it only lists anonymous. So someone skipped us or just didn't do it and then closed out our ticket with no reason. We would like someone to come out and collect. Thank you

Case Date:

9/9/2024

I finally collected all my (only) tree debris from my yard and piled it next to my driveway at 3617 E. 3rd St. Could this be picked up?

Case Date:

8/7/2024

Small Street between Hunter Ave and Atwater Ave was missed for limb pick-up

Case Date:

11/6/2013

Please, please, please, help me find out when we need to set out the recycling without my having to buy stupid Word to download a copy of the magnet the City never sent us. At least they didn't ask for my credit card number or I'd be really, really mad.

Case Date:

9/30/2018

Sanitation website says all forms of styrofoam and milk cartons (waxy coating) are non-recyclable but our City recycling cart says that both may be recycled. Can you tell me which is correct? Also, the weblink for emailing Sanitation on the sanitation page is broken. Thank you, Perry Metz

Case Date:

4/2/2020

Trash bin is routinely not completely emptied- only half emptied today! The robot arm system is not thorough.

Case Date:

4/10/2020

Could you please send a sanitation crew over to pick up my recycling at 1006 W Countryside Lane. It was at the curb yesterday (my scheduled day) for pickup and they did not collect it.

Case Date:

5/5/2020

The sanitation crews who collect our trash consistently leave garbage that they drop while collecting bins in our yard.

Case Date:

5/28/2020

Recycling never picked up today!