Case Date:

9/19/2022

In regards to resolved uReport# 181500: Reply from City: Up until recently, we've been relying on the scooter companies to enforce their users behaviors with illegally parking of the scooters. We have two positions that we are currently hiring for that are funded with fees from the scooter companies that will focus on moving into a system where fines will be issued for improper parking. My reply with two (2) questions: I do not understand Adam Wason's reply in light of what was stated by City Attorney, Mike Rourker, in 2019 (please see below for quote). Additionally, I worked from March 2019 until October 2021 as the main point-of-contact (POC) working with the entities licensed by the City for providing the service and product of motorized scooters, and neither was I informed of any efforts to ticket the companies nor the users of the scooters. Can someone please explain to me what the Standard Operating Procedure (SOP) for holding the licensed entities accountable for the stipulations in the ordinance governing use and management of the scooters was prior to the recent creation and hiring of a new staff position? Also, why were no violations issued and no fines collected in over three years? Thank you for your time. "At its July 31, 2019 meeting, city attorney Mike Rouker told the city council that scooter companies would be fined if their users violated the parking restrictions. Rouker put it this way: “So just to be clear, at the same time, that Bird or Lime or another scooter company may be taking those additional steps against their own users, the city, if this is an issue, will be fining them every single time we see a parking issue.” Rouker continued, “I suppose if the company wants to move very slowly and pay lots and lots of fines to the city, until we’re fed up enough that we either revoke their license or geo-fence an area, that’s a business decision. But I don’t know if it’s a sound business decision.” For an improperly parked scooter, the fine called for in the city’s ordinance runs $30. The fee connected to impoundment is $100, plus $10 per day storage, and another $150 for disposal. As it turns out, the only payments the scooter companies have had to make to the city of Bloomington are the $10,000 annual licensing fees and the 15 cents a ride. The three companies now operating in Bloomington are Lime, Veo, and Bird." Source: https://bsquarebulletin.com/2021/11/22/electric-scooter-parking-violations-zero-citations-in-over-2-years-since-local-bloomington-law-was-passed/ Additional source: https://otter.ai/s/56nnFv2HQX2elRJ40z1X8A?snpt=true

Case Date:

1/7/2021

I've noticed that the uReport system no longer shows the text of the updates made. There are only dates and words like "open" and "assignment" and "closed." Citizens cannot see what the City has said or reported about these uReports. There are no details on who is working on the case, what is being done, etc. Is there a reason why this information has gone away and transparency is now lost?

Case Date:

7/12/2024

I let you know when I try call city office of mayor phone number I keeping reconnect do you know why

Case Date:

7/22/2024

Hello! I’m trying to see who can take care of the rental property next to my business? I am located at 811 N. Walnut St. The house to my right has had college students move out in May and the trash is now coming onto my property.

Case Date:

7/26/2024

Park Avenear 2nd st, 591?? Couches block sidewalk, cite landlord

Case Date:

7/23/2024

Trash scattered around west side of building. Animals and vagrants digging through it.

Case Date:

5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

Case Date:

5/16/2024

Storm Drainage system at corners of Sheffield with Cambridge and Providence aren't sufficient and often are overwhelmed during heavy rains. This happens even without them being clogged.

Case Date:

6/20/2024

Response to 189024 -- If the fires are happening daily at the homeless camp along the Rail Trail, and the fire department (MFPD) has been out twice this month, yet the fires continue, why would there not be an option to take some level of preventative enforcement action as opposed to reactive only that is not solving the underlying issue? This would be a daily call to 911 if people in the area called every time there was a large, illegal fire. Is that the best use of resources, as opposed to the City cleaning the area up, removing those illegally burning on City property, and preventing any future fires from being started by those illegally camping on the property? The City refuses to address the problem, the county has to roll a truck out here due to the City's inaction, and the adjacent property owners suffer. All to protect illegal activity!

Case Date:

9/2/2021

Uneven sidewalk in two places on this block (south side)