Case Date:

10/5/2022

Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm

Case Date:

6/10/2024

Shortly after driving on my street, where there is construction on traffic calming devices, I had a flat tire. There is a screw in it from where the construction crews have been working. We would like to know the process for getting reimbursement for repairs. We will have to replace the tire on a car we have had less than a month because of this. We also would ask that crews clean up the area and remove any hazards; there have been cones (and screws, apparently) in the way of traffic on South Weatherstone Lane. Thank you!

Case Date:

6/24/2024

Utility contractor is using rebar rods for safety fencing around open holes along side walk but they are not using rebar caps on top of the rebar which poses an impailment hazard if someone was to fall into the rebar.

Case Date:

7/6/2024

Dirt eroding out to sidewalk and road by Blackwell project house on 17th st past cleaners

Case Date:

3/29/2021

My neighbor John East told me that city surveyors were planning a project to renovate this storm drain system that flows from his yard in an open stream - through my yard which was tiled over at some point (I believe the city did this but cannot confirm). This system flows then into Cascades Park. There are a significant number of sunken areas along the path of this conduit in my yard - which has concerned me regarding the integrity of this pathway. I have had MUCH trouble with hydrostatic pressure along my basement foundation, and have not found a cause for this to date. Additionally, when the rain is hard enough, this system will back up into John's yard and the water will breach Skyline Dr. and flood my yard as well. I am looking for information about any plan for a project so that I can respond in time by moving perennials and manage expectations regarding disruption at the house from possible excavation and construction. Thank you. Sara Minard

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

4/25/2022

In the street adjacent to 3152 s Coppertree , a cover is half missing

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

9/14/2023

Gigabit or AES or their contractors are installing fiber optic cable or something such as that. Will they be repairing all the grass from the holes and tracks from the heavy equipment?

Case Date:

11/19/2022

It is sinking and needs cleaned.