Case Date:

4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

Case Date:

8/27/2016

Blue spray paint on our front steps. Says "fuck cops"

Case Date:

10/18/2016

Trash in front and back if housr include old mattresses.

Case Date:

2/15/2017

Please REPLACE the street light in the alley behind my house. It doesn't work hade the time and when it does is very week. I live at 622 west 13th and the street light is directly behind us .

Case Date:

4/27/2017

Female nude with legs spread and mirror in vagina on vacant eyesore buildings by elevated train tracks

Case Date:

5/1/2017

This rental property (Orion property) has had multiple bags of trash sitting by the road for two weeks. The grass is overgrown. I asked the property managers (Orion properties) to clean up the garbage and the person showing the house said they think the city will pick it up and he wasn't worried about it. I don't know why the city allows bags of garbage to remain by the road for two weeks, skipped over by garbage collection for two weeks and nothing is done about it.

Case Date:

5/8/2017

As of 5/8/17 one full garbage can remains uncollected from this Orion properties rental. This uncovered can has been on the street for at least 3 weeks and the collection crews continue to pass it by. Last week the garbage bags that were laying by the street were collected, but the full can was left. No action taken by the city for 3+ weeks. From the city website: "Do not place containers out more than 24 hours in advance and remove them from the curb on the same day as pick up. A violation may result in a fine up to $50. Each day a violation continues is a separate violation." This means Orion properties should be fined in excess of $1050.00.

Case Date:

5/15/2017

Orion properties has left the garbage can on the curb for another full week. Who should these problems be reported to? This reporting platform is ineffective.

Case Date:

5/24/2017

House and property presents unsafe conditions, including: 1) exterior paint chipping (hazardous to young children and pregnant women) 2) unstable stone wall along sidewalk 3) overgrown weeds 4) large tree overhanging neighboring house 5) deteriorating foundation 6) porch seems to be falling away from house 7) overgrown branches on electrical wire 8) deteriorating roof/shingles Example photo provided as attachment.

Case Date:

6/26/2017

Trees overgrown onto my property. Bamboo is over taking alley and into my yard