Case Date:

6/18/2018

I would like to file a complaint regarding whomever is picking up our trash and recycling at 422 S. Hawthorne Dr. For the past several months, the sanitation workers have become increasingly careless with throwing empty bins onto our curb, into the middle of our driveway, and even (today) in the middle of the street. While I recognize that the workers are busy, this is a health and safety hazard and we pay too much money in property taxes to receive this sort of inexcusable service. PLEASE ask sanitation workers who pick up trash and recycling on S. Hawthorne Dr. to do their jobs properly and not create more work, let alone health and safety hazards, for residents.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

12/20/2016

I do not see a way on the website to give feedback so I am using this form. I would ask that you forward the information to the Sanitation Department. I was reading the proposed changes to the trash pick-up at https://bloomington.in.gov/sanitationmodernization. It states that the new rates would be $6-$18/month. This penalizes families who work hard to reduce waste. For the past decade or more we have averaged fewer than 8-10 bags of garbage a year. You are proposing that I now start paying a monthly fee whether I put out garbage or not. I will not belabor the point, but you are asking me to go from paying $16/year to, at best, $72/year. This would not appear to incent conservation in any way.

Case Date:

8/21/2018

Last week on 8/14 after trash was collected my retaining wall had been knocked down. I'm attaching a photo.

Case Date:

1/24/2020

Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.

Case Date:

4/25/2020

Someone stole my trash can! 500 n prow ave apt 2. 47408 michael worden

Case Date:

7/26/2022

I found my trash can like this after this morning's pickup. My guess is that it was replaced too close to (or partially in) the road after pickup and it was struck by a vehicle. I also noticed another bin on my block with this same kind of damage.

Case Date:

8/29/2022

I just started renting here and both my trash and recycling containers are broken on top. The lids. So the recycling especially get wet when it rains. Can I get new lids or totes since I just started my own service here?

Case Date:

9/2/2022

This has been going on for weeks now. Our trash has not been picked up for 2 weeks IN A ROW. We have called sanitation and the city multiple times now about this issue. Going 2 weeks without pickup, we’re going to have a lot of garbage. After about 3 weeks of not receiving trash pickup, they proceed to STILL not take any of our trash. This is getting really ridiculous and to add on top of it, they give us a warning FOR THEIR ISSUE. Why don’t they do their job and find our trash bins every week that we have on the curb instead of just driving by them each week. This issue needs to be fixed asap.

Case Date:

9/4/2022

To enhance accessibility for mobility wheelchairs, could sanitation workers please replace empty bins on grass off sidewalks? I am talking about the new sidewalks and walking path on West 17th that are situated by the curb without a grassy strip between the sidewalk and curb. Disabled people have difficulty navigating wheelchairs on trash day. Neighbors place their bins correctly at night but sanitation workers unload the empty bins willy-nilly on the sidewalk. It will take more work but hopefully they understand. Sanitation workers do a great job.