Website & Web Services Feedback
3502 N Stoneycrest RD
- Case Date:
- 11/17/2020
I just wanted to send a thank you to the recycling people who take care of our neighborhood. Today I watched them walk up the driveway to get my bin that I'd forgotten to put near the road. Please let them know I really appreciate them!
Website & Web Services Feedback
1350 W 15th ST
- Case Date:
- 12/22/2020
Hallo, it is common recently that when our recycling bin is being emptied by your crew, several items are being scattered in our [property and the nearby park. Could you please make a note for the crew to be a bit more careful in the future. Thank you
Website & Web Services Feedback
1510 E Maxwell LN
- Case Date:
- 12/31/2020
I filled out the on-line form to get an appliance pickup. The website said it will be scheduled, but how will I know when to expect it?
Website & Web Services Feedback
- Case Date:
- 12/28/2023
If you haven't yet finalized the text and layout for the 2024 Sanitation Collection Schedule, there is one improvement: Please print any solid waste pickup date exceptions in a readable font size as part of the Solid Waste & Recycling Checklist. The very fine print listed vertically on the 2023 magnet has obviously been overlooked by residents scheduled for Thursday route pickup. It would also help to have pickup exceptions listed on the website. Thank you.
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 12/14/2017
I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please
Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 2/22/2018
my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.
Water Utility Billing Problems
- Case Date:
- 4/6/2023
I have a charge on my checking account for $104 from Bloomington Sanitation department. I am not located in Bloomington, and believe this charge (or charges) to be in error.
Water Utility Billing Problems
- Case Date:
- 5/9/2023
I have been charged for 2 large pickup items and I have only lived here for 2 months and I haven’t had any large items put out with trash other than a box that didn’t fit in recycling bin.
Trash
300-348 East 9th Street
- Case Date:
- 5/30/2018
My address is 416.5 North Lincoln Street and because the house is in the middle of the block I have been taking my trash cans to the 9th street driveway for the past year for pickup. My regular pickup day is Monday but because of the holiday it should have happened yesterday and it did not. My cans are still out on the street because I have been wondering if there is a delay due to the holiday. I do not want to be charged extra for a pickup specifically related to my house but I don't want this trash sitting in the sun for the next week and I don't understand why it was not collected yesterday.
Trash
510-598 South Morton Street
- Case Date:
- 6/5/2018
The trash for the Killion Apartment building (Woodington Management) has not been picked up in weeks. The company switched over the the City's trash service maybe a month ago and the trash and recycling are overflowing. Trash is all over my yard because of where the management company has placed the trash cans and I would just like to someone to be aware of this problem. My house is also managed by Woodington but I pay for my own utilities and garbage pick up so their garbage not being picked up has become a huge inconvenience.