Case Date:

12/14/2017

I chose trash small cart you let me medium and you make a promise by letter you would changed it. Now my bill I need the change and my refund. please

Case Date:

2/22/2018

my bill was adjustment and the correct charge for small cart on January, but and this month February 2018 the problem back I have charge for a medium cart. I need pay just a small car, because a choose small cart . Is there somebody help me with other adjustment and fix my bill again. Monroe county Bloomington Indiana22/2018.

Case Date:

9/27/2023

Resident reported their trash tote has been stolen.

Case Date:

4/18/2022

On the last yard waste collection day, my plastic can was knowcked over but not emptied. Can I take it to you to empty. i have some yard waste I need picked up in the next run and no room in the can. Thanks

Case Date:

4/25/2022

You have picked up all of our neighbors trash today but not ours. I am not sure why. Can you come and get it please? Thanks

Case Date:

6/18/2022

I requested an additional trash pickup for yesterday. You confirmed that it was scheduled. It was not picked up. I want to be sure I was not charged for it and let you know I still need an additional pick up in order to catch up on my trash removal. Thanks

Case Date:

6/21/2022

I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.

Case Date:

3/30/2024

My trash can lid has broken and I need a new one please. Thank you

Case Date:

4/25/2022

This morning when I went to retrieve my trash and recycling bins after pick up, the recycling bin was missing. Please help!

Case Date:

1/11/2024

Not sure which category this falls under. Eight (!) trash bins are lying on the sidewalk (south side of Cottage Grove, just east of Walnut), completely blocking pedestrian traffic. It isn't really a busy street and it's one-way so not a huge problem for most people who can step around them off the curb into the street, but people in wheelchairs or with strollers would not be able to navigate the area.