Case Date:

6/12/2014

Case Date:

9/18/2017

Several bags of trash were not emptied from our trash receptacle this morning

Case Date:

9/30/2017

My wife is disabled and I travel (overnight) during the week. She has muscular dystrophy and is unable to handle the carts. We are on an alley and have a gated section of our privacy fence for trash cans that is right on the alley. Would it be possible for the workers to place the carts back in the gated area for the trash cans so they are not out in the open weekdays?

Case Date:

10/12/2017

I left my old trashcans on the curb yesterday for them to be taken away. They took my old recycle containers but did not take my old trashcans.

Case Date:

9/30/2016

Not sure why my trash was not picked up yesterday (Thursday). My recycling was collected, but not two bags of trash (with stickers showing clearly). I guess I can put them in my garage until next Wednesday night, but if there was a problem with the trash that kept it from being picked up, I would like to know what that problem was.

Case Date:

1/24/2020

Following up on case #171495, which had been closed. However, my Christmas tree remains curbside and has yet to be picked up.

Case Date:

8/18/2020

The trash/recycling crew left most all cans thrown off the sidewalk, into the road on their sides today. This is not normally the case, and it was absolutely NOT weather related. The trucks woke me up three times today. And then I find my trash can only half emptied, with one bag still in it. Either the trucks are malfunctioning, or someone was in a bit of a hurry to get done with the route.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

11/15/2021

I own four apartments at 813-819 S Washington through Yukon Properties, LLC. We recently received a notice about trash cans not being timely removed from street side. Can you provide the serial numbers for the trash cans that were issued to each apartment: #813 #815 #817 #819 Once we know the specific serial numbers we can make sure each unit is responsible and accountable for their cans. Thanks