Bus routes 6 and 6L have started detouring down E Saratoga Dr in the Park Ridge East neighborhood. It is unsafe for buses to be detouring down this road, as it has no sidewalks, limited visibility, and many people walk in the road with children and dogs. I am requesting that these buses stop using E Saratoga Dr and go back to using Morningside. Thank you.
Just witnessed a near miss of two vehicles including a City bus at 10th and Smith. Please collaborate with INDOT for safety improvements at that intersection for vehicles turning left from Smith. They aren't taking citizen concerns seriously but would better receive input from Transit and the City. Please reach out. It's very dangerous.
Route 6 is detouring down Saratoga again when it is supposed to be going down Morningside. Saratoga has no sidewalks, is very curvy, and people are walking with their children -- please tell the drivers to stop doing this!
This light has been out for several weeks and makes it unsafe to walk in this area when it is dark outside. Light is located near the bus lane closest to the Transit Center.
There is a bench with a bus stop on N Illinois St across from N Illinois CT where the playground is always blocked by parked vehicles now that the no parking sign has gone missing. The bus can't pull over to the curb where there is concrete connecting the sidewalk so people in wheelchairs and with crutches can safely get on the bus' lift system. You have to walk out into the road now, and can't see the bus very well or other cars coming. Traffic coming from the other way has to come to a complete stop, now, when the bus comes through. When I politely asked the people parking there if they could leave enough room for the bus to pull over because I'm about to have surgery and be in a wheelchair to get to work, they called me fat and told me to walk as they were getting out of their parked vehicles, and they were very mean for no reason. We all live in public housing here, and I use public transportation for work. We also don't have any grocery stores close and have to take a bus to get food. We need no parking signs at our bus stops, and painted curbs showing people the width of the bus on N Illinois, and possibly the one attending corner of Lindbergh Dr and whatever that cross street is as well. Now that those remodeled units are becoming occupied, there will always be cars there unless we get No Parking signs for our bus stops. Thank you.
Bus stop on N Illinois St across from Illinois Court in Crestmont badly needs no parking signs and painted curbs that indicate the length of the bus. People in wheelchairs cannot access the lift, and people are having to walk out into the road to catch the bus. It's on a hill and the parked vehicles effect visibility of oncoming bus, and you can't see any cars coming that might be in front of the bus. Oncoming traffic has to come to a complete stop, now, because the bus has trouble squeezing through. Sometimes, the bus has to just sit and wait. There's a concrete slab that connects the sidewalk with the road the bus driver can no longer lower the wheelchair lift onto because of the cars. The units there were empty, but now they are being rented, and the no parking sign that used to be there is gone. We need a painted curb the length of a bus, and clear markings. We also need parking enforcement to actually do their job when we call, but there's no sign there telling people not to park. The people who park there are mean and told me I should walk to work (and called me fat and lazy,) instead of taking public transportation when I have surgery coming up. I can’t even have a reasonable conversation with them, so I'm turning to you. Thank you.
The #2 south route is apparently having a detour related to storm damage, running on Coolidge instead of Graham. You need to inform riders of these changes. That's what the app and website are for. Or better yet- post a sign at the affected stops. I understand it is extra work for you but how are riders supposed to know about these things if they are not posted anywhere?