Case Date:

5/29/2026

It is appreciated that you’re providing service to the south Rogers area during the construction, but it has not been handled well. If you are going to change the type of vehicle used to provide service then you need to tell passengers. You were running full-size buses yesterday how are we supposed to know that it’s a micro transit bus today? And if the tracking app does not work for that particular vehicle, then YOU NEED TO TELL PASSENGERS. They will not know this if you do not share the information on the app.

Case Date:

2/21/2026

I was recently in Bloomington and saw the giant electric buses driving around. I wanted to point out that you could waste taxpayer money faster by just placing it directly into any toilet and depressing the flush lever.

Case Date:

2/18/2026

At approximately 4:14pm today (2/18/26) I was riding my bicycle in the bike lane on North College across from Square Donuts. Bus #2506, Route #6 (women with black hair) was stopped on the bike lane at the BT bus stop. I went around her into the lane of traffic. As I was going around her, she started pulling out at the time I was just behind her left shoulder. Her window was open, so I alerted her that I was there. I thought she would slow down or stop but instead she accelerated as she looked at me. She could have cared less. I got the look from her that said my bus is bigger you stop. I did stop abruptly almost wrecking in traffic otherwise she would of ran over me or further pushed me into traffic. Please email me what your resolution was as I will follow up.

Case Date:

2/16/2026

This morning at roughly 9:30 am, a public transit B Link bus, number 2469, was headed south on S Highland Avenue and did not stop at the stop sign before proceeding to turn right onto E Winslow Road. The bus whipped out in front of me as I was headed west on East Winslow Road. There was very dense fog this morning, making this failure to stop especially concerning. Please make sure that bus drivers are following traffic laws, particularly when there is adverse weather. Thank you!

Case Date:

2/5/2026

Bus 9 drove right passed the stop around 9:05 a.m. There was a group of people waiting at the curb and they just drove right by. Didn’t say it was a full bus or anything on the sign at the top. Some missed class and exams!

Case Date:

1/29/2026

Snow bank at bus stop makes boarding bus impossible for my disability.

Case Date:

1/29/2026

Bus stop blocked by snow bank making boarding bus with my disability impossible.

Case Date:

1/29/2026

Impossible with my disability to board bus at this Kroger bus stop on both sides of Street due to snow banks.

Case Date:

1/21/2026

There was several stops left. My driver stopped the bus here and when I didn’t get off she said she was out of service and that I needed to get off. Why is it okay for a b

Case Date:

12/24/2025

The bus stop bench is laying on its side, should be bolted to the ground