City Performance
600 E Hillside DR
- Case Date:
- 6/25/2018
I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.
City Performance
Gordon Pk @ Southcrest Estates, Bloomington, IN 47401, USA
- Case Date:
- 1/31/2024
What is the City doing at Parcel No. 53-08-16-300-046.000-009? The property address is listed as 3410 S Walnut St, Bloomington, In 47403-4523. There is activity occurring on the south side of the property closer to W. Gordon Pike that involves what sounds like an excavator with a hydraulic jackhammer attachment endlessly breaking rocks. It went on for 6-10 hours Monday and Tuesday this week, and is continuing today. Is this a short term construction project with an end date, or is the City planning to do this in perpetuity for some reason?
- Case Date:
- 3/5/2024
The water company is a monopoly that runs itself like its the 4th Reich. They offer zero assistance or help, unless your unemployed and not trying to better yourself at all. If you just quit on life and being productive, then the city helps you. If your a hardworking man, that fell on hard times due in no fault to himself, that guy can kick rocks. His only option is to pay his bill in full or else. The water company actually put a lien for 200 bucks against a paid for home worth 225,000! My family has had 3 or 4 generations of perfect bill paying with water company. Just my gma, dad, mom, aunts and uncles have paid city of bloomington water for well over 250 yrs combined, and that garners you zero good will or even common courtesy. They can't even acknowledge they're screwing you over and be polite. They know they're the only game in town so they treat people like crap and it's not ok.
City Performance
2704 S. McCartney Lane
- Case Date:
- 5/27/2025
Over the holiday weekend, we had yet another water main break in Hyde Park Village. Happy to report that CBU was quick on the scene fix the problem and mostly cleaned up the mess. I would like to speak with someone regarding the issues as this was our second water main break in two weeks. I am the president of Hyde Park Village homeowners association. Please have someone contact me as soon as possible. Thank you.
Drainage or Runoff
112 W 6th St
- Case Date:
- 7/20/2020
7-20-2020: Second major flooding in Vance Music due to rainwater: Alleywork by City (install a water line?), water filters through alley surface patch, floods basement. This time, CFC Properties notified us their basement flooded as well. Alley needs resolution, Vance Music has lost property. Olympus will need to assess any structural damage due to water infiltration. Please advise.
Sewer Problems (Sanitary Sewers)
- Case Date:
- 9/5/2024
What is going on with the sewerage treatment plant? The odor is terrible and getting worse. I don't want to vomit but it is close. It is bad today. Something is not working properly.
Utilities Construction
1000 E 2nd ST
- Case Date:
- 7/30/2024
Fire hydrant is open -- water gushing out.
Utilities Construction
812 S Park AVE
- Case Date:
- 7/5/2024
The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc
Water Utility Billing Problems
320 W 8th St #113
- Case Date:
- 5/28/2025
Water Utility Problems
Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike.)
- Case Date:
- 4/16/2025
Water Tower near 1238 N Loesch Rd. (North of Profile Pkwy & South of Vernal Pike).
Possibly for about a month the amber aircraft & night warning lights are inoperable. Could/Would this be checked, Thank You!