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City of Bloomington, Indiana

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closed #136505

City Performance

Case Date:
2/26/2014

I believe that a defensive driving course for all people operating city vehicles might be necessary. I followed a yellow city truck for several blocks this morning and at every stoplight and stop sign, they consistently stopped forward of the stop line completely blocking the crosswalk. It's not the first time that I've seen this, but this is the most recent example.

closed #136658

City Performance

Case Date:
3/7/2014

Yield sign at the intersection by Hinkle's and Klinedorfer's is facing towards the cemetery and not the road.

closed #139707

Water Utility Billing Problems

Case Date:
8/2/2014

Hello, My name is Samantha Schiffman. I used to live t 418 e. 8th street. I have called 7 times all during operating hours to try to shut off my water/ transfer payments to sheree Demming properties. I needed to transfer them beginning August 1st and have been calling since the 30th. Please get back to me letting me know services have been terminated/ transferred. Thank you. Samantha Schiffman

closed #139977

Water Utility Billing Problems

Case Date:
8/11/2014

Where do I find the form to stop water service?!

closed #140314

Water Utility Billing Problems

Case Date:
8/24/2014

the billing address on my utility bill is misspelled. should be 239 whetherburn drive, wexford, pa, 15090

closed #149315

Water Utility Billing Problems

Case Date:
10/27/2015

The online payment site for Bloomington Utility payments has been down for two days now. I hope that late fees will be waived once the system is back up.

closed #149474

Water Utility Billing Problems

Case Date:
11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

closed #135935

City Performance

Case Date:
1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

closed #174546

Website & Web Services Feedback

Case Date:
1/19/2021

This morning (1/19/21) our water heater broke and we had to have an emergency water shut off. Our water heater was fixed by 10am and I called to have our water turned back on. I was PROMISED that a technician would be by before 6pm to turn our water back on. No one arrived so I called the office and received a very rude response when I called to check if someone was still coming. I was told we would just have to be serviced the next day, even though I was told I would be serviced on the 19th and never was. This is a true inconvenience and we received an incredibly rude response.

closed #175054

Water Utility Billing Problems

Case Date:
3/8/2021

Meter number 88431501 is an irrigation meter that has been off since Oct. I have called on this meter before and it still shows daily usage. Can someone check it again to see why I am still showing water usage?