Case Date:

10/27/2015

The online payment site for Bloomington Utility payments has been down for two days now. I hope that late fees will be waived once the system is back up.

Case Date:

11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

Case Date:

1/13/2014

Please forward this praise to the appropriate dept: If we haven't thanked the appropriate department already, on behalf of Bloomington Transit I want to give an enormous thanks to all the staff responsible for clearing the roads so that BT's fixed route and BTaccess (disabled transport) could successfully maintain operations last week during the awful cold and snow. We were one of the few transit systems in Indiana that did not shut down. Customers were very impressed and grateful and we owe this to you! - Eli McCormick, Customer Service Manager

Case Date:

12/26/2019

Billing is wrong for the past 2 months

Case Date:

12/27/2019

Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?

Case Date:

1/17/2020

Our water supply is not functioning. No water from the taps. 702 E Pepperridge Dr, Bloomington 47401

Case Date:

1/22/2020

My bill has more than doubled and nothing has changed. Please contact me ASAP as I cannot afford this bill and have not been able to reach anyone via phone.

Case Date:

1/23/2020

account: 34550-003 meter: 94833609 While our statement indicates we usually use between 1,000 and 2,000 gallons of water per month, our bill indicates we used 4,000 gallons in November and 7,000 gallons in December. meter no: 94833609 11/18-12/09 7000 gal 21 days 2 people We inspected our crawlspace for leaks or points of usage and our convinced there are none.

Case Date:

1/29/2020

the website for paying the water bill is not working

Case Date:

1/29/2020

Ever since utility update work has been done to digital reading, water bill went up. Water bill used to be less than $50. Now it’s over $100. I need someone to come and identify what the problem is. 3941 S Bushmill Dr. Bloomington,In 47403