Water Utility Billing Problems
634 N Maple ST
- Case Date:
- 4/2/2018
I did not receive my bill this month and it is not on the website, but I already made my payment with a surcharge, only the balance due appears. I have had months of harassment on my account first charging me 28 to 40 dollars in my bill, the cover of my water meter was out of place for days and then I went to the office where they shouted to me that it was my fault the wrong size of my garbage cart and now not only does not get my receipt, you do not put it on the internet paging for me to know, now that you are charging me. Someone knows why and can inform me?
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Excessive Growth
602 N Morton ST
- Case Date:
- 3/11/2020
The pool at the Village at Tenth and College looks toxic and can be a safety hazard if drained.
Water Utility Billing Problems
466 E Varsity LN
- Case Date:
- 6/16/2022
This month the utility bill for our household is $133.67. This is almost double what we normally pay and our service consumption almost doubled as well, but we haven't changed anything out of our normal routine.
Water Utility Billing Problems
437 N Hillsdale DR
- Case Date:
- 2/15/2018
eSuite utilities site is throwing an error when logging in to the site with bill information
Water Utility Billing Problems
416 E 12th ST
- Case Date:
- 9/6/2022
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Water Utility Billing Problems
405 N Rogers ST
- Case Date:
- 1/29/2020
the website for paying the water bill is not working
Water Utility Billing Problems
3501 N Kinser PIKE
- Case Date:
- 8/5/2022
My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?
Water Utility Billing Problems
320 W 8th ST
- Case Date:
- 10/6/2018
We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill.
thanks,
Carl & Connie Johnson
Website & Web Services Feedback
320 W 8th ST
- Case Date:
- 6/27/2015
I have been trying to send my payment online for several days and it always says I must input my full name when I have already done so. Then I can go no further.