Case Date:

6/16/2024

The psi coming to the house is reading way too high--a plumber came out and measured the water pressure at 120 psi, which is way too high. According to the plumber, it has been potentially causing several problems in our house recently, including water heater valves to break on our new water heater, dishwasher leaks that led to us replacing the unit, pipes to leak, various faucet problems and damage to several parts of the house. After dealing with HVAC related to this yesterday, this morning we've discovered a leak in our kitchen plumbing that is now causing additional damage to the cabinetry. The plumber reported that high psi measurements are happening all over our end of town due to the city turning up the water pressure to accommodate new development. The city needs to address this issue, as it's posing a risk to so many of the existing homes in the area.

Case Date:

6/18/2024

Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.

Case Date:

6/24/2024

We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.

Case Date:

10/19/2023

Hello. There is a dual drainage grate system in the middle of Blair Ave just before W 12th Court heading North. It looks as if the grates are sinking and are going to fall into the hole under them. There is major damage and erosion of the structural integrity of the cement and asphalt surrounding the grates and across the entire street. There is exposed metal bars that drivers swerve to miss to protect their cars putting humans and parked vehicles at risk. Can you please help? Thank you for all that you do!

Case Date:

7/12/2024

glass and debris in bikeway/bikepath

Case Date:

9/18/2024

The sanitary sewer at the corner of my yard (Forrester and Kristen Ct) is putting off a terrible smell. Several weeks ago a utility truck was scoping the sewer and I did not notice before then but now it is very pronounced while I wait with my child at the bus stop.