Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.

Case Date:

11/29/2020

Once again, i do laundry, and hete comes CBU to the sewer pump station. I reported this previously and was told it was routine maintenance. Routine maintenance in the evening into the dark. Now, the gentleman is here on the afternoon of the Sunday after Thanksgiving. Don't try telling me that it's routine maintenance. I have also had to report odor from this pump station. We have owned this property since before sewer was even here. We have been around that pump station a long time. These things didn't start happening until i added my new house to the system. There is also a house with six kids across the street and new building around me. I have been in the construction industry for over 20 years so i am not uneducated as to these systems. I am also aware of the fact that this area is not going to get the attention the East side or Southeast side of town would get. I think Facebook and HT readers would understand that as well. The developer of Union at Crescent might like to know it to. If there is a capacity problem, please fix it.

Case Date:

10/3/2022

Small manhole cover/sewer cap located on the street has a hole in it.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

11/8/2023

See case #185515. Issue continues - sidewalk is periodically wet again near SE corner of lot, likely untreated sewage.

Case Date:

12/20/2023

A Roto Rooter plumber opened the two manholes on the street in front of my house and said that the sewage line it isn't emptying appropriately. This can cause serious problems. Would you please check on that issue? Thank you.

Case Date:

12/27/2023

sewage backed up from the utility room into the kitchen and living area. Lessor says lessee has to pay for all repairs and will not pay for sanitizing the area infected with feces. Lessee had to pay to have a plumber drain the bathtub. Plumber found that the sewer lines have clasped

Case Date:

6/1/2018

There is a stormwater runoff ditch between our house (901 W 11th St) and the neighboring house, 827 W 11th St. I've noticed that after a rainfall, the stormwater that collects in the ditch looks blackish in color, and there is a strong odor of sewage coming from it. I'm wondering if there is a leak from the sanitary sewer somewhere in the neighborhood, that is spilling into the stormwater sewer.

Case Date:

8/6/2018

When we get a quick rain the shower downstairs backs up. I was concerned that it was an issue in my pipes but have had the drain snaked. Also I can turn on the shower and let it run for a while. It only happens when it rains and seems that it is getting worse. It's pretty nasty to clean up every time it rains. Is there anything the city can help me with on this issue?

Case Date:

10/8/2018

I am submitting this Ureport on behalf of Upland Brewing. Pete Batule of Upland Brewing contacted me on 10-5-18 to say that Upland has been experiencing significant issues with odor coming from the storm drains on the north side of 11th street directly in front of Upland's patio. The odor is having a negative impact on their patio dining customers. Here is background on the issue as provided by Mr. Batule: Upland has had ongoing issues over the last few years with odors near the patio. They installed a piece of equipment above their lift station (the Peacemaker) next to the patio to neutralize the smell coming from the lift station. It wasn’t until the Peacemaker was installed that they suspected most of the odor was coming from the storm drains. Phil Peden has done some investigation on the storm drains. He noted there is an illicit connection tying to the north side of the storm box. Phil doesn't believe it is tied to a toilet because there isn't paper in it, but perhaps is related to byproduct or a wash drain/sink coming from elsewhere. Upland has dye tested their facility and found no evidence that the connection on the north side of the storm box is connected to their facilities. The odor comes on very strong at times to the point where they have to relocate customers. They notice an increase in odor around times when it rains and storm drain activity increases. James Hall and I discussed this issue on 10/8/18 and James has started to follow up internally at CBU on next steps. Kelly