Case Date:

10/22/2022

I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.

Case Date:

7/26/2022

If my file attachment is too large when I submit a ureport ticket through this very interface, it fails and silently hangs with a "processing your request" message. There should instead be an alert or banner letting me know that my file was too large and that I need to resubmit with a smaller file. The only way I learned that my request had failed was by looking in my browser console.