Case Date:

3/20/2017

Fallen tree blocking alley.

Case Date:

8/1/2017

I would like to cancel my account/services for 201 E. Washington Street. I have graduated and moved out of this home and my lease ended today.

Case Date:

10/15/2017

My roommates and I have discovered that there was a leak with one of our toilets which caused it to continously run. So after we received our first month water bill we noticed that the bill was outrageously high and we immediately called the landlord to fix the leak. Since there was a leak, I am requesting a water bill appeal form if possible. Thank you.

Case Date:

11/14/2023

Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.

Case Date:

7/3/2016

Steps will fall and kill someone!

Case Date:

8/25/2022

While living at Terra Trace (321 E. 14th St) from 2020-2022 there were a lot of problems but one that should absolutely not be dismissed. I am disappointed that no one seems to realize the seriousness of this. On Aug 17, 2021, my neighbors set their stove on fire. Once I noticed the smoke smell, I went to the hallway to see what was going on and my neighbor explained what happened. They didn't know what to do so I pulled the fire alarm and it did not go off. I had to alert everyone by knocking on their doors to let them know the building wasn't safe and we needed to get out. I was told my claim was false and inaccurate. After some minor internet searches, I found that there was a fire here in 2011 (if I remember correctly) that killed a student. After finding this out, I knew I had to do more. I feel as if this apartment complex needs to be reevaluated for safety of the residents still living there. I will also be willing to provide more information, videos, etc about this incident. Thank you!

Case Date:

7/11/2023

The security fence set up to hinder people from crossing RR property at Dunn has been cut through and people are now walking across, even when the train is coming. This necessitates the train conductors to blow their horns loudly to clear the tracks at this location when they pass by (at all hours). When "The Standard" is full of 1000+ entitled undergraduates, they will likely all use this passage to make their lives easier. Who is actually responsible for maintaining the wall/fencing that blocks illegal and dangerous crossing of the tracks stretching from Walnut to Indiana Avenues? It was not so bad when Brownstone was still there, but since the beginning of the "Standard" construction project (that has been going on sporadically for two years now), the barrier has slowly degraded. Is this a matter for the police or the "Standard" property owners or the City or the adjacent property owners? We fear that there will be a high rate of late-night, drunken crossings coupled with the likely concomitant periodic deaths if something is not done about this. Does Bloomington rally want to continue to be known for a place that allows (encourages) dangerous and unhealthy behavior? It's bad enough that scooters are allowed (how many deaths have they caused so far?) - does the City now want there to be regular RR accidents that result in beheadings, or worse?

Case Date:

10/13/2014

Trash behind Washington row apartments at 240 north Washington

Case Date:

10/14/2014

In the parking lot between Washington Row Apartments at 240 N Washington, and the First Presbyterian Church's parking lot on 7th street, there is trash scattered all throughout, including several ripped up bags at the back of the lot.

Case Date:

4/2/2015

Trash is strewn along the street, alleyway, caught in the trees and bushes of 1110 N Lincoln, trapped under cars and generally everywhere. Have attempted it to clean it up but continues to appear. It is unsanitary and attracting pests and rodents.