Case Date:

7/22/2024

The tree in the front of my home is jeopardizing my and my neighbor's roofs. We have three large silver maples here surrounding my home. The neighbor's giant, healthy silver maple broke in multiple points during the recent storms, destroying my roof and the back half of my house. It's costing about 15k in repairs, and my insurance took half of my claim amount away in non-recoverable depreciation and the deductible, so I only have enough to fix the roof even though my ceilings, floors, walls and electrical fixtures were all damaged as well. Additionally, the flood damage caused extensive mold growth throughout the back of my house. We are trying to work together to take care of these trees so this does not happen again, especially since I have to replace the whole roof. They are working to address one of the trees by taking out a loan, but the one in front of my house is on city property, and it would be good for us to get those larger overhanging branches trimmed back. Howe St becomes like a wind tunnel over on this corner when it storms and the trees are dangerous at that height. Additionally, there is a tree on the back side of my property in the alleyway between my house and the Optima Dermatology Center. The tree is overgrown and pulling down on the power lines that are connecting the pole to my house and my other neighbor's house. I will contact Duke about this, but they said on their website that they will only address the portion that is affecting the main power lines, not the lower power lines. In this particular case, the tree is affecting both the lower and upper lines, so I'm not sure whose jurisdiction that would be. It would only let me include one image, but I have three that I can send you to get a better look.

Case Date:

3/1/2015

I'd like to request snow removal for the alley that extends east-west off of Rogers between 3rd and 4th streets. I live at 208 S Rogers and my landlord claims it is the city's responsibility to plow it. Thank you!

Case Date:

2/9/2021

There is a paved alley behind the 200 block of South Maple Street that at least 8 residences use as the primary means of entering and exiting their homes. It is impossible for me at 214 1/2 Maple Street to actually exit onto Maple Street because of the narrow drive and the snow accumulation. Please kindly consider plowing this alley.

Case Date:

2/4/2022

If possible, can the paved alley that runs directly behind S Maple Street be plowed? It's the main access road for several homes.

Case Date:

2/4/2022

Could you please plow this road between 4th St and Kirkwood.

Case Date:

2/16/2021

Please kindly consider plowing the alley directly behind the 200 block of South Maple Street when the rounds are made through Prospect Hill. This is a main entry/exit point for several residences.

Case Date:

2/16/2021

Hi, just putting a request in for snow removal for the alley I live on if/when you're able to get to it. My house is in the alley between Kirkwood and 4th, and there's been no plowing here since it began snowing a week or two ago. It's normally not a big issue other than the ice that builds up and makes walking dangerous, but after this storm I'm pretty well blocked in completely. The complicating factor is that this is a fairly narrow alley, with a drainage ditch at one point that can make navigating it with large equipment dicey - I wouldn't recommend anything bigger than a pickup with a plow come through, if you are in fact able to dispatch anyone here anytime soon. I understand that even if you can it may be a while, but wanted to put the request in regardless, as the postal service is having a less than ideal time getting down here and the snow compacts into ice if it isn't cleared. I'd very much appreciate it if you can make it, even if it won't be for a bit. Many thanks either way!

Case Date:

2/16/2021

Please plow the alley behind S Maple Street. Multiple residences use that as the primary entry/exit from their homes, because they don’t have access to the main street.

Case Date:

2/18/2021

Alley behind 200 block of S Maple Street needs plowed again — thanks for clearing streets for us!

Case Date:

8/22/2018

The street light on the 900 block of Howe Street, close to wear it intersects with Davisson, is never on when I come home at night. I come home via car, biking, or walking and that block is dangerously dark. There have been some recent attacks on the street and we would feel safer knowing that light was consistently working