Case Date:

10/3/2020

Wheels broken off recycling container

Case Date:

8/18/2022

My recycling was not collected today. It was placed and distanced properly, so I do not understand why it was not collected. Please arrange for pickup ASAP.

Case Date:

4/5/2024

My recycling has only been picked up once in the last three weeks. Not sure why mine was missed as it is set out the same every week.

Case Date:

5/3/2020

Scooter parked on sidewalk limiting sidewalk accessibility

Case Date:

2/18/2022

I am concerned about the sewage line between East Dunstan and East Clairmont. After the melt last year, there was a major blockage causing my basement to be flooded with sewage.The level in my home sewage line has been visibly rising the last few days, and I’d like to ask to check for blockage in the sewage line between East Dunstan and East Clairmont.

Case Date:

1/25/2017

We had our basement flood (wet carpet in half the basement) on January 20, 2017 without any previous sign of leakage on that side of the house. The source of the water is unclear, but I'm wondering if the home (built ca. 1973) has a footer drain connected to the storm drain. Kevin Potter is coming out to inspect for structural damage at 2 pm today (1/25/17) The city storm drain was updated within the past two years with the new pipe starting at the down-slope corner of our property. The neighbor two houses up-slope from us discharges a lot of water from his property and had excavation work done near the end of his french drain on the 18th or 19th. Part of this work involved off and onloading a sizeable backhoe in front of our driveway near where the old and new drain pipe would be joined. I'm not sure what work the neighbor had done. In addition to his drainage, the neighbor immediately down slope from us was also draining his pool into the storm drain on what had been a very rainy week. Is it possible to send a city employee out to see whether some combination of these activities has caused the drainage system to fail or otherwise backflow into our house? Thanks!

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

Case Date:

1/7/2020

No access ramps onto sidewalks in Sherwood Oaks neighborhood. Individuals in wheel chairs often use the street, which is quite dangerous due to excessive speeds on Allendale. Kids on bikes are also displaced into the street, another danger to to excessive speeds and failure to stop at stop signs on Allendale. Parents with strollers as well struggle with no access ramps.

Case Date:

3/17/2021

Individuals in a wheelchair are forced to travel in the street due to know curb ramps in the neighborhood.