Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

11/26/2022

At least two sanitary sewer cleanouts in the ROW with sewage leaking out. One is in the middle of the sidewalk at the Northeast corner of S High Street and E Arden. The other cleanout is about 50 feet North of the cleanout in the sidewalk.

Case Date:

9/21/2024

I assume you're aware of the damage the gas company has done to the asphalt sidewalk in this area (east side of High St by Childs Elementary), and it looks like they are still working. Please make sure that when they repair the sidewalk, they also repair the area immediately north of their work area up to Rock Creek. They have clearly been driving heavy trucks on it and the edges of the sidewalk are cracked and heaving because of it. You can see at the curb ramp at Rock Creek all their tire marks proving they did it and they've broken the concrete there too. Those of us who use this regularly will greatly appreciate a full repair (don't let them just do the obvious area that they removed). Thanks!

Case Date:

6/8/2017

We have lived here for nearly 40 years and the creek water has never looked this bad. Yes, after a heavy rain, it is cloudy, but it hasn't rained for over a week. The water looks very dirty and there is a bad smell, as well. Not sure if this is the department to inform. If not please pass this along. Children play in the creek and there seems to be some type of runoff or other issue that is making the water look bad. Thanks

Case Date:

11/2/2017

Overgrowth of trees on the north side of the street along the creek. Dead tree on the south side along the creek.

Case Date:

11/12/2017

When our recycling was picked up on Thursday, apparently half the material in the can was stuck and did not fall into the truck, maybe because a flattened cardboard box was a little bit wedged against the sides of the bin. So when we got home after the pickup, we found the bin still half-full. Maybe it is possible for the sanitation workers to double-check to make sure bins are properly emptied before returning them to the curb.

Case Date:

11/30/2017

Light not working.

Case Date:

3/14/2018

The property at 2308 S Woodbluff Ct has a large accumulation of trash outside of the house. This has been the case for several months. See attached photo. Please do not disclose my identity to the property owners. Thank you

Case Date:

3/22/2018

Good morning, Our recycling bin wasn't emptied out this morning. It looks 3/4 full still. Would you please send the trucks by our home (2138 E Meadowbluff Ct) to collect the rest of our recycling? Thank you