Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

4/19/2022

Potholes on this road—three in particular have been around for weeks. On one pothole, the edge of the road is gone.

Case Date:

10/10/2022

3 Bradford Pear street trees in need of trimming

Case Date:

10/12/2022

The request is for removing three street trees from our residence. An arborist informed me the 3 trees are Bradford Pear trees, an evasive tree. He suggested that I contact the city for removal. The trees are overgrown and presents a hazard to vehicles and pedestrians

Case Date:

10/29/2015

Broken street sign

Case Date:

2/12/2016

potholes on northeast part of circle

Case Date:

4/23/2001

NOT SORTED

Case Date:

3/6/2006

Exceeds weight limit of 40 lbs.

Case Date:

7/13/2024

The street light on Hawthorne in the little median between Sheridan and Southdowns is not on. It has been out for a while now.

Case Date:

7/23/2018

There is a significant amount of vegetation encroaching into the sidewalk along the northeast corner of the High Street roundabout. We use this sidewalk to connect from our Sycamore Knolls neighborhood over to the Jackson Creek trail, and it has become extremely difficult for our young kids to navigate this on their bikes. Can this please be trimmed back?