Case Date:

6/10/2024

I want to report unprofessional service from sanitation. I put my trash out late today (as in between 5:00 am and whatever time the time truck came down my street, which was sometime after 7:45). I come home to my bin emptied and thrown into the middle of the road. When I go to get it there's a sticker attached to top saying someone looked at 5:00 am and it wasn't out at that time so they weren't going to pick it up. This is unprofessional and uncalled for. If you don't want to pick up my trash, just don't do it. I put it out late, I can handle that. I think it's a silly policy, but it's the policy, I can live with it. Don't try to make a point or 'teach me a lesson' by leaving a nasty-gram and chucking my bin into the road. This feels like threatening behavior and has really bothered me.

Case Date:

1/6/2020

Oclott Park walk path, where it offshoots to Jackson Creek Middle School. There is a constant trickle of water that streams across the path and down the offshoot. On cold days it forms a treacherous layer of ice. Very difficult to cross that area when walking around the park and extremely dangerous for students walking to JCMS. Not sure if it's a natural spring or if the Olcott Building is leaking, but water needs to be diverted from running across the walking path. Someone is going to get hurt.

Case Date:

2/28/2020

This is located on 1800 N Stonelake Drive once you turn off the main road. These pot holes are getting bigger and we are afraid that they will start damaging our cars.

Case Date:

2/28/2020

These pot holes are increasingly getting bigger and we are afraid they will start causing damage to our cars as well as our clients cars. This is our 2nd submission as there are multiple pot holes in the same area.

Case Date:

2/28/2020

These pot holes are increasingly getting bigger and we are afraid they will start causing damage to our cars as well as our clients cars. This is our 3rd submission as there are multiple pot holes in the same area.

Case Date:

2/28/2022

Street lamp has not worked for the last several weeks. It used to turn on in PM and off in AM now it is off at all times. Thanks

Case Date:

7/29/2025

I would like some help to identify the electrical wire at the gates of Blue Ridge entrance. The soil is eroding and showing bare wire which I believe is part of the wiring for the lights at the top of the bricks.

Case Date:

8/7/2024

Very northwest corner of property at junction of Polly Grimshaw trail and Pete Ellis dr. Abandoned homeless camp with shopping carts and litter extending to public trail.

Case Date:

10/3/2024

Two potholes in west lane going around the corner

Case Date:

8/15/2025

The ADA requires that sidewalks be firm, stable and slip-resistant. Numerous bricks that make up the downtown sidewalk are loose or missing. I saw an older woman trip on one of these in front of Fountain Square this week. I helped her up and when her husband took her to the ER because she may have broken her ankle. When it’s wet, these sidewalks are slippery than concrete sidewalks. They look nice but they are hazardous. At the least, the city needs to do a better job of maintaining them. Thank you.