Case Date:

2/19/2024

I regret having to reach out to you regarding this bus #1372.  I boarded this bus on the East route of Route 3 this morning at approximately 7:22 AM on February 19, 2024.  I was informed by Mike Clark of Bloomington Transportation who is the operating manager, that the heater was working on that previous checked bus. Yet the heater is either not on, broken or the driver does not knbow how or desire to turn on the heater for the passenger. Furhter more, she informed me that the door heater was on, but that they do not work on some of the buses, as was the case on this bus this morning. There is no need to make passengers suffer like this.  The bus was NOT cold because of opening & closing the doors as MIke Clark previously suggested when I wrote to him regarding this bus.  The heat was simply not coming out of the overhead vents, there was only cold at the vents & the poles for holding onto were cold as well, indicating it had not been on for some time.  The dispatch operator's boss informed me begrudgingly that the bus was in fact bus #1372.  Since the dispatch operator could not be bothered to assist the driver in operating the heater that was alleged to be operating properly according to Mike Clark, I am forced to issue this complaint to the you the City of Bloomington government for heat on the buses in the Winter to be turned on & operating properly for the buses that do not have a heating system functioning or for the bus drivers who feel that we do not need the heat in the Winter. Sincerely, Timothy MacKLenzie

Case Date:

2/19/2024

643 and 639 N Monroe trash and recycling containers left in the street all winter long. While dodging potholes and speeding traffic it creates hazard while crossing from 11th to 10th streets

Case Date:

2/19/2024

Carts are to be removed the same day as pickup. Why does this matter if they’re in the ROW if they’re left out in the street for days on end. It’s creating a driving hazard and taking up parking for residents and delivery. Cars fly up and down this stretch and need road space to avoid other vehicles and pedestrians. The trash is also blown from these carts and littering the street

Case Date:

2/19/2024

sidewalk partially blocked by parked semi trailer on the west side of fairview just south of 11th street. i think the address is 629 N Fairview. this is the same property as ureport #187248, but a different trailer. thanks to work by Engineering, this trailer has been moved from this spot before. but we haven't yet successfully convinced them not to repeat the behavior. thanks!

Case Date:

2/19/2024

ICE on the entire front wall of Old National Bank on Kirkwood. It’s treacherous.

Case Date:

2/20/2024

No water supply in my home

Case Date:

2/20/2024

My husband and I are currently out of town. We have been alerted by a family member that there is an unknown vehicle parked in our driveway. Any help would be appreciated. Thank you

Case Date:

2/20/2024

That house have trash cans on street

Case Date:

2/21/2024

northbound bike lane on rogers between 8th st and b line (part of the detour). i found a CBU detour sign partially blocking this bike lane and i carried it down to their construction site at the b line. then i encountered this storm drain, which is at least 3 inches below grade, from poor milling practices when the road was resurfaced last year. these partial obstructions make the bike lane more technically demanding than it should be. not a fair substitute for the all-ages all-abilities b line.

Case Date:

2/21/2024

Fiber cable is being installed underground on West side of High. There is the smell of skunk/gas in the area. This is south of the High St/Hillside/Moores Pk intersection. Utility flags have not been installed by the contractors servicing the area. The neighborhood is concerned re digging into utilities.