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City of Bloomington, Indiana

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open #183353

Water Utility Billing Problems

3101 N Canterbury CT

Case Date:
4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant

open #187325

Trails

3111 E Braeside DR

Case Date:
2/15/2024

hole cut in chainlink fence separating trail from RR tracks. encourages people to cut across tracks to campsites

open #188675

Excessive Growth

312 E 12th ST

Case Date:
5/30/2024

Invasive Japanese knotweed growing on west side of house and south side of property along alley.

open #180014

Bus Services (Bloomington Transit)

3131 N Valleyview DR

Case Date:
5/23/2022

The city bus routinely drives through the Fritz Terrace neighborhood too fast. I don’t have a radar gun but the speed limit is 20 and they are obviously going over. On Saturday 5/21 sometime around 3:00 I believe the bus hit and killed a neighbor’s dog near 3131 Valleyview and continued their route. I did not witness the event but was told by a neighbor the bus stopped for a moment at the same location the dog was hit, near the same time, then continued on. I would like the transit department to identify who the driver was and see what the story is on why they did not stop and try to help or identify the owner of the dog, or if I am mistaken and the driver claims it was not them and perhaps maybe they witnessed the event and could provide more details. Even without the issue of who hit the dog, the bus needs to slow down and not exceed the 20 MPH speed limit. There are lots of kids in this neighborhood, the streets are narrow and the curve at the top of the hill is a blind spot for oncoming traffic. Please address this issue before someone gets hurt or killed.

open #188547

Scooters, Bike-share and Related Issues

317 1/2 E 7th ST

Case Date:
5/21/2024

About ten "Bird" scooters are parked on the street on Grant just north of 7th. There is no scooter corral at this location, and they are blocking a parking spot for cars.

open #187891

Trails

3175 E Braeside DR

Case Date:
4/4/2024

large hole cut into chainlink fence.

open #171477

City Performance

320 W 8th ST

Case Date:
1/17/2020

I filed a uReport nearly a year ago (in March 2019). The uReport was passd back and forth between city employees, but I have received no information that the uReport was actually read or responded to. The uReport was case #167846. Speeding is still a problem on Maxwell Lane - it's a four-tenths of a mile straightaway with a blind hill in the center.

open #173728

Sidewalk & Curb Complaints

320 W 8th ST

Case Date:
9/16/2020

We are having problems with scooters driving on the sidewalk, we would like this parking area removed, it takes valuable space for store sandwich signs (businesses are already struggling) and encourages sidewalk use of scooters. Thank you,

open #184130

Water Utility Billing Problems

3220 E John Hinkle PL

Case Date:
6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

open #180508

Abandoned Vehicle

3401 N Kingsley DR

Case Date:
7/4/2022

Mitsubishi Spyder silver 514TWW all tires are flat, Registration expired 2 years ago. It is unsafe as the roads in the neighborhood are already narrow and is an impediment to pedestrian and motor traffic.