Case Date:

10/31/2023

I have spoken to three different people this morning working for the parking department, all of whom have been unhelpful and rude. Each time I have an interaction with anyone from the parking department, it is unpleasant and unprofessional. This behavior is unacceptable for any person to behave in this way, especially someone who is employed by my government. In the first incident, I politely asked the woman why I was recieving a ticket and that I did not understand. She was rude and unhelpful. After this, I called the number printed on my ticket and spoke to the parking manager, also asking her why I had received my ticket; as well as voicing my concern about the way that I was previously treated. Instead of offering to make the situation right, she lectured me on how "more people should care about accessibility issues" and that since I was blocking the sidewalk entrance, she "hopes I never end up in a wheelchair and need to access the sidewalk". After politely bringing the first woman to her attention, I was immediately met with MORE uncalled for disrespect. I then followed up and called the second woman's boss. Thankfully, I understand now why I got the ticket, but I do not trust that the situation has been handled. However, each person in this department clearly needs to take a course in customer service.

Case Date:

11/1/2023

Dispute over parking meter not working properly

Case Date:

11/1/2023

Received a parking ticket 0n10/12/2023 did put enough money in parking meter would like to dispute

Case Date:

3/5/2022

Meter deactivated on park mobile. Zone 76136.

Case Date:

7/24/2024

My report on parking ticket processes was closed but not resolved. My request was to look into the PROCESS not get the same information that I got before (photo of ticket on my car).

Case Date:

11/15/2023

Inserting quarters into this meter does not add time/meter is not operating properly.

Case Date:

11/17/2021

This parking meter takes quarters but does not credit you. I’m out a game of pinball.

Case Date:

7/5/2016

I would like to purchase a parking permit for 4th street garage, but am from out of the state and wouldn't be able to come buy it in person. Can i reserve a spot until i get to school in august or can i buy one from home some way?

Case Date:

7/5/2016

I would like to purchase a parking permit for 4th street garage, but am from out of the state and wouldn't be able to come buy it in person. Can i reserve a spot until i get to school in august or can i buy one from home some way?

Case Date:

12/29/2016

Hi there, I live in an apartment complex in Elm Heights and have a question regarding the street parking on south side of 2nd street between Henderson and Fess where the Elm Heights Bloomingfoods used to be. Currently, the signs state that the parking is 2 hours, which made sense when the building was in use. However, neighborhood parking on the surrounding streets is pretty tight during the majority of weekdays when IU is in session. Unfortunately, there have been times when I have had to make use of these 2 hour spots due to the lack of availability of street parking near my dwelling and have been subsequently ticketed. Is there any specific reason why these spots are still being enforced with a 2 hour limit even though Bloomingfoods went out of business? Is there any way the 2 hour limit could be removed for those that display a neighborhood zone permits until a new tenant is found for the building? I understand that I am responsible for the fees incurred by my violation for this current 2 hour policy, but fail to understand why it is being maintained so aggressively given the fact that the reason for implementing the 2 hour street parking (accessibility for Bloomingfoods customers) is no longer valid. Thank you for your time.