closed #169646
Other
501 N Morton ST
- Case Date:
- 8/1/2019
https://bloomington.in.gov/crm/tickets/view?ticket_id=169645 Please remove names from both of my tickets
https://bloomington.in.gov/crm/tickets/view?ticket_id=169645 Please remove names from both of my tickets
Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.
The Nail Studio on the East side was dumping their cleaning solution into the parking lot. Eventually, this detergent will wash into our waterways. Our MS4 investigated this illegal dumping. At the time we did not see any liquid on the pavement or see evidence it was entering our drain system. We conducted education to the Nail Studio and informed them that dumping any industrial/commercial waste on the ground was prohibited by municipal code.
City utility worker informed me that water usage has increased from 1000 gal/mo to 12,000 gal this month. I am concerned there is a leak somewhere. There was a line break nearby at 2252-2260 E Cape Cod Dr, 47401. Meter pit inspected 9/17/19. Valves on at meter. Meter not moving. No sign of leak at time of inspection.
New water meters are being put in along Old State Road 37. There is a safety issue with the mess left behind. Workers have left large trash piles and large mounds of dirt behind where pedestrians walk. The gravel is settling and leaving dips in the grade.
Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>