Case Date:

8/12/2019

Hi - On July 26, 2019 I tried using the Park Mobile app and got a message “Your account is suspended”. Apparently my credit card had expired so I deleted the card and added back a valid card, but still got the message. I gave up on the app and paid $1 into the meter. Yet, I was still charged the $1.50 by Park Mobile so apparently the app started a session for me without notifying me. Interestingly I never had to cancel the parking session (since I didn't know I had one). I submitted a trouble ticket to Park Mobile (also July 26), and finally today (approx 6 weeks later), finally got a response from them that they have no responsibility for refunds. It's only $1.50 for me, but I'm sure other Bloomington citizens are getting charged for an error in the app. I'd personally also like my $1.50 refunded please. Also, the current approach for requiring the user to manually stop the parking or get charged for 12 hours feels like a bit of a revenue scam. Not sure if that's Bloomington policy or Park Mobile, but I'd like to see it changed to allow the user to pre-set the timeframes. I've used Park Mobile in other cities and you can pre-set how many hours you would like to park and then update as you go if needed.

Case Date:

6/26/2019

I am looking to purchase a street parking pass for 2019-2020 school year. I am a student living on S. Fess. Our landlord has informed us that we will need to contact the city to acquire these passes. any information you can provide would be much appreciated!

Case Date:

2/21/2019

612 e 1st. Constant problem

Case Date:

10/5/2019

Abandoned vehicle parked facing south on Fairview St. This vehicle has been parked on the cross section of W. 6th St. & Fairview St. for approximately 7 days which during that time has not moved. We suspect it to have been abandoned by a patron of Juanitas restaurant perhaps. Vehicle Description: Hyundia Sonata (Silver) Massachusetts Plate #: 65XC99

Case Date:

5/17/2019

Truck blocking sidewalk access for wheelchairs. Had to walk on the busy street and almost got hit twice

Case Date:

4/23/2019

2297 Bloomfield Rd - Vehicle has been left in our apartment building's lot for months. Has expired tags and hasn't moved from what we can tell.

Case Date:

8/9/2019

There are three cars parked on Walnut near the corner of 17 and Walnut. They seemed to have been parked there overnight. Isn't there some ordinance to prevent someone from parking in the street? This is not designated as a parking area. Can't they be towed?

Case Date:

12/12/2018

Abandoned car at the corner of West Cottage Grove and North Monroe St has been there for over 8 months. Has junk tires stacked on top of it as well.

Case Date:

4/17/2019

This car was reported by me in 2016, 2017, and around 2 weeks ago in 2019. In all of this time the car has not moved on it's own power. After I reported the last time and a policeman came and talked with the owner, it has been pushed about 12 feet closer to Fairview. It is not in front of our sidewalk anymore, yet since Hoosier Heights opened parking places are at a premium. Not sure what was said the last time but the license still shows 2016.

Case Date:

3/29/2019

I have been calling about this car since 2016. It has been turned around but is still parked in front of my house. The plates say 16. I was told by a policeman in 2017 that it would be moved in three days.... when I called 2 weeks later I was told they had new plates.... doesn't look like it. We could use the parking please. It has been right in front of our sidewalk for at least 3 years. 708 W Dixie