Case Date:

11/27/2019

I have been trying to pay our bill which is due on the 26th. I have been putting in all the correct information and I keep getting this prompt even though I’ve put in all the correct information. I’m wondering if your utilities website is down and we will be able to pay our bill tomorrow. This prompt doesn’t tell me what information I am missing. I tried submitting this information without my name or company name filled out and I was promoted to fill out my name or company name. I did this and was promoted with the same description shown in this picture. I have all the correct information filled out so I am unsure what is wrong and I hope we are not charged for submitting this information late. Please let me know what is wrong.

Case Date:

12/6/2019

I would like the council members to have current photos of themselves on the website, not photos from 15 years ago.

Case Date:

12/9/2019

Can I recycle plastic bags? I heard that was not allowed any more

Case Date:

12/12/2019

not dumping YOUR recycling karts

Case Date:

12/16/2019

When filling out this form, if you fill out text, then move to the section with a map, and use the in-app back button (not even the browser back button) to edit the text, the field is empty and you have to start over.

Case Date:

8/27/1997

"Appears to be a water main leak on NE side of W 2nd/Cory Ln intersection, in front of Phillips 66 station. Water is on 2nd St and in the intersection, especially at night.

Case Date:

1/23/2018

Reported to Mike Carter via email 1/11/18. Reporting to uReport as well. FYI. With the new snow, it’s a lot easier to see where the leak is at. I hope you had a nice long weekend… Best, Rick On Jan 11, 2018, at 2:27 PM, Rick Birch Dietz wrote: Mike, here’s the scoop on the leak we discussed. Thanks! I live at 1500 E Maxwell Ln. I’m at the SE corner of Maxwell and Sheridan. There appears to be water pooling on east side of Sheridan near the western entrance to my driveway. I noticed ice here a few times last winter but thought it was just frozen road runoff and it wasn’t super cold last year so ice build-up wasn’t significant. But it’s been well below freezing and there shouldn’t be standing water. I didn’t observe anything like this in the spring, summer or fall. I assume there’s a small water line leak underground, perhaps underneath the road. The road is cracked along the edge so there may be some freeze/thaw going on. It doesn’t seem to be an emergency — the flow seems pretty minimal but it does generate some ice south of the wet area when below freezing. I wanted to report this now that I realize what is going on. I placed a stake with orange flagging tape in the area where it seems like water is coming to the surface. Thanks for looking into this. Thanks, R <IMG_4655.jpeg>

Case Date:

11/3/2018

Received notification that water pressure would be reduced on Friday, 11/2, 10a-2p due to intersection work at E Rhorer/S Walnut Pike. Water pressure is worse today (Saturday 11/3) and no one is working at the intersection.

Case Date:

11/8/2018

The water at my house is down to the tiniest trickle. I checked to make sure I paid my water bill, because I was afraid that I had missed a payment and the water was turned off.

Case Date:

11/8/2018

My water is barely turning on. All sinks, toilets and shower.