Case Date:

8/15/2019

Case Date:

10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

Case Date:

11/9/2019

Hi there, I was looking at our water bill for this past month and it seems to be off. For the past year our water consumption was between 2-4 thousand, and the past month and the month before they were significantly higher. Would you be able to tell me if they came out and metered it for the month of October or if that was an average? If the 6 thousand is what they actually metered then I am afraid we have a leak going on as we have definitely not used double the amount of water that we typically use.

Case Date:

7/18/2019

Our trash bin is still half full after pick up this morning. Is it possible for the men to come by and empty it fully? Thank you!

Case Date:

8/29/2019

Our trash container did not fully empty this morning. Will you please send the guys back to collect it? Thank you!

Case Date:

11/8/2019

Recycling bin did not get fully emptied.

Case Date:

12/12/2019

Our recycling bin was only half emptied this morning. It seems to be a regular problem for us, but there doesn't seem to be anything stuck that would be blocking it from being emptied. Will you please send a truck to empty our recycling bin? Thank you!

Case Date:

4/18/2019

Good Morning. Our recycling container was not fully emptied this morning. Would you please have the recycling truck come back by our home to fully empty our containers? Also, when doing a Google search, we realized that our former city uReports can be seen online. We would appreciate if you could please remove this information and keep our uReports private between us and the city. Here is where we found them: https://bloomington.in.gov/crm/tickets?category_id=36;client_id=3;contactMethod_id=11;department_id=17 Thank you

Case Date:

9/29/2019

Hello, your recycling website says both that plastics #1-7 are accepted and that all styrofoam is not accepted. What about #6 styrofoam? Thanks!

Case Date:

11/18/2019

Service truck with 2017 License plate.