Case Date:

5/19/1997

The Grandview Neighborhood has contacted Council Member Matt Pierce about the construction noise coming from the rock smashers at the Don Mitchell property. Apparently the construction has been going well into the night seven days a week. It appears that if the equipment has factory mufflers then construction equipment is exempted from the ordinance. Matt wanted HAND to try some gentle suasion and appeals to being a good neighbor. He is also looking into amending the ordinance.

Case Date:

8/13/1997

Writer wants to know why the 75-100 years old osage-orange tree that was in Ninth St Park was cut down. This was a beautiful tree, showed no signs of illness, and was one of the largest of its species left in the county. (see e-mail).

Case Date:

11/17/1997

Mr. Erdmann would like to see a wall at Southeast Park to prevent hockey pucks and and tennis balls from going into neighboring yards. (see e-mail)

Case Date:

5/14/2002

Ms. Foster sent an email through the COB E-Government web site. Her complaint is to keep her current service, she has to upgrade to digital which includes one premium channel at an additional $2.00 a month charge. She had to wait on the Insight representative to arrive, and buy a new VCR because hers is not compatible with digital. She was happy with her current service, and without the premium channel she would not have had to change. However, Insight has been trying to make it up to her.

Case Date:

1/1/2004

wanted info on a place, but didn't know name of facility reply-site is Juvenile Treatment Facility

Case Date:

1/6/2004

why was the trash not picked up this morning? reply- trash was delayed for one day due to cold weather, sorry for the inconvenience reply- that's fine, suggested putting this information on city website reply- forwarded this suggestion onto chief information officer

Case Date:

1/6/2004

commissioner informed me that my email address isn't on the city website reply- updating staff directories is a work in progress, should be completed soon

Case Date:

1/8/2004

lost visitor permit, wants a new one reply- you can only get one per year per residence, sorry, gave phone # for parking div.

Case Date:

1/9/2004

how did you obtain the .gov for your domain name? reply- forwarded email to chief information officer

Case Date:

1/12/2004

ids reporter looking for info on how frats, sororities, and dorms are exempt from the housing ordinance reply- forwarded email to HAND