Case Date:

11/10/1999

PLEASE SEE ATTACHED LETTER.

Case Date:

8/17/1999

Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.

Case Date:

4/29/1999

Ms. Cherrington has problem with $1500 occupancy fine. In addition, she feels that the City provides no way to appeal such fines. PLEASE SEE ATTACHED LETTER FOR MORE DETAILS.

Case Date:

4/15/1999

SEE ATTACHED LETTER.

Case Date:

2/23/1999

Letter was received from Mr. Hartung re. ofc. bldg. he owns at 441 Gourley Pike. He received bill for $733.69 and wants it checked for errors.

Case Date:

12/17/1998

Believes tenants of this property (adjacent to his own) are parking illegally in the rear yard along an alleyway.

Case Date:

8/21/1998

As a parent of a developmentally disabled adult and Special Olympics coach, Mr. Murphy wrote to thank the Dept for including golf in the BPR SO program. Espcially commended Jennifer Phillips and staff who recruited great volunteers, the best in 3 years! See letter.

Case Date:

8/20/1998

PLEASE SEE ATTACHED LETTER.

Case Date:

4/20/1998

Ms. Erskine came in to pay her bill and left a letter stating that she felt a sign should be on the Service Control Center identifying this department as the water co. (or utilities co.).

Case Date:

3/23/1998

SEE ATTACHED LETTER.