closed #117258
Other
3200 E Longview AVE
- Case Date:
- 5/22/1998
Citizen strongly objects to TCI rate increase. See letter.
Citizen strongly objects to TCI rate increase. See letter.
Letter received on 3/20/98 stated that Mr. & Ms. Riggins have had considerable trouble with storm drainage. The problem was worked on in 1992; however, the problem continues. Would like problem solved.
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.
PLEASE SEE ATTACHED LETTER.
Received letter from the Homeowners Assoc regarding damage done by cable up grade. (see attached letter)
Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.
Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.
Sara Feuerbach, owner of 3411 Windcrest, does not feel she should be responsible for unpaid bill of former tenant (Victoria Johnson) because she was not timely notified of delinquency. Ms. Feuerbach requests review by the USB Administrative Subcommittee.