Case Date:

12/29/2003

TCC Council Member states that has several issues with Insight. See attached documents for details.

Case Date:

7/30/2003

Grass not cut.

Case Date:

5/21/1997

Junk and Trash in front of house, porch and back yard. Tree sticks, weeds and trash are never moved, or cleaned up.

Case Date:

11/19/2004

Customer would like adjustment on large bill due to watering during the month of September 2004.

Case Date:

11/22/2004

Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.

Case Date:

6/16/1997

Three or four inch drop off from Hinkle Road onto Headley Road due to recent paving. Have been numerous traffic accidents. See attached letter.

Case Date:

2/25/2003

Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.

Case Date:

7/6/1998

See attached letter. Leonard's Home Dry Cleaners is flooding every time there is a big rain. They feel that the flooding has resulted from the inability of the city's storm sewers to handle water running down Third Street from the IU campus.

Case Date:

6/20/2008

Received anonymous letter stating that in the 300 block of S. Maple there is a purple house on the east side of the street where the shrubbery has over grown onto the sidewalk causing people to have to walk in the street.

Case Date:

1/15/2003

Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.