Water Utility Billing Problems
3362 N Valleyview DR
- Case Date:
- 6/13/2003
Customer requests adjustment on wastewater charge for filing swimming pool - would like the May reading not be used in determining amount of wastewater summer bills.
Water Utility Billing Problems
3341 N Kinser PIKE
- Case Date:
- 6/17/2003
Ms. Warren requested an adjustment on account for property she owns at 3341 N. Kinser Pike. Her tenant left owing 7 months utilities bills. She does not feel she should be held responsible for her tenant's unpaid bills.
Other
3301 S PICADILLY ST
- Case Date:
- 9/10/1999
Received letter from the Homeowners Assoc regarding damage done by cable up grade. (see attached letter)
- Case Date:
- 11/10/1999
PLEASE SEE ATTACHED LETTER.
Water Utility Billing Problems
325 E Blue Ridge DR
- Case Date:
- 11/10/1997
Ms. Becker sent a letter requsting that she receive credit for 1/2 of her sewer bill for September. She purchased 18 trees and watered heavily so that they would survive.
Water Utility Billing Problems
3247 S Walnut Springs DR
- Case Date:
- 6/2/2003
customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.
Water Utility Billing Problems
3247 S WALNUT SPRINGS ST
- Case Date:
- 6/2/2003
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
Sidewalk Snow Removal
323 N Sheffield DR
- Case Date:
- 3/20/1998
Letter received on 3/20/98 stated that Mr. & Ms. Riggins have had considerable trouble with storm drainage. The problem was worked on in 1992; however, the problem continues. Would like problem solved.
Other
3200 E Longview AVE
- Case Date:
- 5/22/1998
Citizen strongly objects to TCI rate increase. See letter.
Water Utility Billing Problems
3158 S Cuffers DR
- Case Date:
- 4/2/2003
Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.