Case Date:

11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

Case Date:

12/15/1997

Catherine did not pay the "unregistered fee" for $105.00 at this time because she doesn't understand how it could be applicable to her, and has requested that someone explain it to her. She states that neither her nor her husband received any notification that they had to register with the COB, until HAND notified them this summer, stating that you had to register to rent. SEE ATTACHED LETTER. (AK)

Case Date:

7/7/2009

High grass and weeds

Case Date:

5/19/2003

Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.

Case Date:

3/30/2004

Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.

Case Date:

8/10/2004

Customer wishes to appeal for waiver of large bill rec'd for period or 3/01 thru 3/31 in 2004.

Case Date:

2/19/2004

There are always 4-5 junk cars in the parking lot next to the shop along with an old trailer and assorted junk appliances. The bldg is shabby and run down. This has been going on for years.

Case Date:

2/25/2004

Received letter of trash appliances at McGarry's Appliance store.

Case Date:

5/24/2005

Trash and construction debris along the alley.

Case Date:

7/7/2009

High grass and weeds