closed #102873
Water Utility Billing Problems
900 E 14th ST
- Case Date:
- 8/4/2003
Received letter that the weeds are tall in the 2400 block of S. Rogers Street.
Grass not cut.
Vacant lot with tall weeds.
Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
Mr. Clayton sent a letter to the PW Dept. that stated he received a letter from Insight Communucations regarding his channels and needing a converter box to get the package he already has that does not contain premium channels. He stated in the letter that his wife called Insight and ask if they had to have the box to keep getting the package that they currenty subscribe to that does not included premium channels, Insights stated that they would need the box. He would like this addressed.
barn at back of property is open and unsafe;has hole in roof and kicked in garage door.
Low-growing tree branches causing line of sight issue at Stands Road and Rogers Street. Ms. Baker would be happy to show where the exact problem lies.
PLEASE SEE ATTACHED LETTER.