Water Utility Billing Problems
312 S BRYAN ST
- Case Date:
- 4/4/2003
Ltr. rec'd. from Ms. Mastalerz re. her rental property at 312 Bryan Ave. Stool leaked. Leak was fixed when problem discovered. High bills for 3 months. She does not feel that tenants who are students could pay the large bill and requests an adjustment.
Water Utility Billing Problems
3158 S Cuffers DR
- Case Date:
- 4/2/2003
Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.
Water Utility Billing Problems
4063 W Grand AVE
- Case Date:
- 3/20/2003
customer doesn't feel she should be responsible for charges from 2000 for and address that was in her name. She owed this property with her mother. It was a rental and the tenants never put the service in there name. She says she never received a bill for this and was unaware of any balance until it showed up on her statement due January 24th 2003.
Water Utility Billing Problems
301 E 7th ST
- Case Date:
- 3/7/2003
Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.
Water Utility Billing Problems
2925 S Olcott BLVD
- Case Date:
- 2/25/2003
Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.
Water Utility Billing Problems
351 E Cardinal Glen DR
- Case Date:
- 2/17/2003
Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.
Water Utility Billing Problems
3915 S Laurel CT
- Case Date:
- 2/13/2003
Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.
Water Utility Billing Problems
590 E Graham PL
- Case Date:
- 2/13/2003
Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.
Water Utility Billing Problems
1150 S Clarizz BLVD
- Case Date:
- 2/11/2003
Ms. Stewart requested that late charge fees be removed from acct. for Univ. Commons Apts. due to delays in mail - bills not received timely.
Water Utility Billing Problems
3000 S Rogers ST
- Case Date:
- 1/15/2003
Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.